Business Operations Manager

Operational Staff – Operations /
Full-Time /
Polymer Labs was founded with the mission to create a neutral, open, permissionless base layer for the new internet. Polymer is at the forefront of developing Ethereum’s Interoperability Hub, building products that will enable new levels of security, user experience, and functionality that will support the mass adoption of the decentralized web. Our talented team comprises top talents from both web2 and web3, dedicated to addressing the intricate challenges within web3’s interoperability infrastructure. 

Learn More About What We Do

About The Role
Polymer Labs is seeking a highly skilled and motivated Business Operations Manager with expertise in Web3 to join our dynamic team. The ideal candidate will have a proven track record in the high-tech industry, with a deep understanding of Web3 concepts and applications. As a Business Operations Manager, you will play a pivotal role in driving our strategic direction, overseeing internal efficiencies, and expanding our presence in the Web3 ecosystem.


    • Drive operational efficiency and effectiveness across teams, locally and globally, to enhance timely delivery on key initiatives and alignment with organizational goals
    • Coordinate the process and oversee the continuous management of Polymer’s OKRs
    • Track KPIs and provide data-driven analysis to inform the leadership team’s critical decision-making processes
    • Support the leadership team with the execution of special assignments and key strategic initiatives, including but not limited to, partnerships, community growth, investor relations, and developer relations
    • Foster collaboration with cross-functional teams, interfacing with People, Finance, Legal, BD, Product, Marketing, DevRel, and Engineering
    • Own short-term operational tasks independently while managing ongoing projects effectively
    • Stay informed about the latest developments in Web3 and blockchain to optimize operational processes within this domain
    • Ensure projects are delivered on time, within scope, and meet quality standards
    • Contribute to a culture of continuous improvement, regularly assessing and refining processes based on feedback, data, and industry best practices


    • Able to evaluate opportunities from a pragmatic and framework driven perspective
    • A clear communicator who maintains concise and transparent communication with all stakeholders
    • Highly reliable and responsive
    • Operationally excellent and well organized
    • An owner who exhibits a high degree of responsibility and pride in their work
    • Bachelor's degree in a relevant field
    • 5-8 years of experience in the high-tech industry
    • Minimum of 1 year of experience specifically within the Web3 space
    • Proficiency in high-volume and high-velocity project management
    • Strong analytical and research skills, with the ability to synthesize complex information into actionable insights
    • Excellent written and verbal communication skills
    • Proven ability to work independently and collaboratively in a fast-paced, dynamic environment


    • Competitive salary, token grants, incentive compensation
    • Medical, dental and vision group plans 
    • Untracked, Manager Approved PTO
    • Engaging offsite gatherings and team-building activities to make a remote-first workforce feel connected
    • Opportunity to shape and contribute to industry-disrupting infrastructure
Polymer Labs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.