NLP Research Scientist (Core)

US Remote /
Technology – NLP /
At Posh, we are passionate about developing the best conversational AI solutions for financial institutions. We believe in democratizing AI and making advanced NLP available to credit unions and community banks. The NLP team focuses on continuous research and delivery over linguistic and ML/NLP models such as abstract language modeling, intent recognition, semantic search, and many more.

We are a diverse team of linguaphiles, philosophers, math nerds, and creative writers who love learning new things, and building solutions for hard real-world problems. You’ll be joining an experienced team who have previously worked at startups, academic labs, and Fortune 100 companies including Amazon Alexa, Nuance, the Allen Institutes for Artificial Intelligence and Brain Science, Spirit AI and Galahad AI.

If you're interested in exploring the bleeding-edge of applied conversational AI and productizing models for a truly superior end-user experience, let's chat!

What You'll Do

    • You will apply the scientific process to identify problems and construct methodologies related to conversational AI, digital banking, recommendations, and content personalization
    • Develop computational linguistic, machine learning and deep learning algorithms that can be applied to a wide range of NLP problems including text classification, semantic labeling, information retrieval, text summarization, etc.
    • Propose new research in machine learning applications to language technologies and other areas of importance to conversational AI
    • Help build and lead collaborative relationships with external academic partners and the scientific community
    • Write and present papers at academic and industry conferences and publish blog posts on exciting research at Posh
    • Investigate and explore the latest related toolkits and frameworks

This role may be a good fit if you have some of the following:

    • Post-graduate academic or equivalent industry experience in Linguistics, ML and/or NLP research such as conversational dialogue systems, classification, feature engineering, information extraction, structured prediction, clustering, semi-supervised learning, etc.
    • Actively curious and up-to-date on recent research. (Bonus points if you have a custom Arxiv feed or know what Sesame street has to do with modern deep learning.)
    • Experience with machine learning and data-science libraries such as numpy, scikit-learn, TensorFlow, PyTorch, or similar
    • Strong communication skills with experience communicating technical ideas to all audiences (bonus for experience writing white papers, conference publications, or cool blog posts)
    • Ability to deliver ML technologies aligned with the core values, ensuring the highest standards of quality, innovation, and respect for user privacy
    • Creative, collaborative, and innovation focused

You’ll be joining a team with the following attributes:

    • Positive and team-oriented attitude
    • Flexible and creative mindset
    • Trusting teammates to have ownership over time and drive research projects
    • Flexible with respect to location
    • Passionate with interests and hobbies outside of work
    • Competitive salary, and equity, and benefits offerings
About Posh
We’re on a mission to power a billion helpful banking moments, and we’re using cutting-edge conversational AI to do it. Our platform powers digital assistants like Citadel’s Adel, TruWest’s Trudy, Salem Five’s Sally, and dozens more. We arm any financial institution with the capability to provide an exceptional, conversational customer experience regardless of their assets under management or the communities they serve.

This is an incredibly exciting time to consider joining Posh. In November 2021, we closed a $27.5mm Series A venture round that will allow us to continue investing in our product and people. In 2021, we doubled our team size from 20 to 40, and we increased our customer base by four times.  We have big goals, and we’re are looking for people to help us achieve them.
Why we're a great place to join
- We value growth. We want you to be smarter and more capable than the day you joined. To that end, we celebrate regular “growth days” for you to learn what you want.
- We’re building this together. We’ve designed our teams to be cross-functional, and we know a diversity of perspectives is required for success.
- We value you. We offer competitive compensation (cash and equity), benefits, and employee perks.
- Our technology is cutting-edge. We ship fast and always look for opportunities to improve our product.
- Our customers love our products. It’s the reason we’re growing, and the inspiration for new product ideas.
- We make mistakes. Building a company is hard, and we don’t get everything right every time.