DevOps Engineer

Boston, MA /
Technology – Infrastructure /
Full time, Remote-optional
As a Devops Engineer at Posh, you will be part of a team focused on developing and maintaining our infrastructure and development environments. You will also develop and nurture our CI/CD practices - utilizing a range of tools to improve the process of building, testing, and deployment of applications. Security best practices will be at the forefront of everything you work on.

Principal Responsibilities:

    • Develop/expand/maintain infrastructure on GCP and AWS
    • Interact with and maintain Kubernetes clusters on GCP (GKE). Work with developers to deploy applications on Kubernetes. Help them with issues they may face deploying applications on Kubernetes.
    • Work with helm charts, help developers create charts for new applications, maintain existing ones, encourage best practices
    • Configuring firewall rules, network policies, identifying and resolving networking issues.
    • Developing/maintaining/encouraging monitoring best practices (e.g. metrics for observability and alerting). Guide developers on what type of observability metrics matter for their apps.
    • Developing/maintaining CI/CD process. Research new tech/tools/techniques that could improve the process. Work with developers to resolve issues with the process.
    • Work closely with security team to ensure infrastructure, CI/CD process comply with security best practices. Enforce strict RBAC on applications and users - use best practices for this. 
    • Ensure image builds are following best practices (e.g. reduce bloat, build times, vulnerabilities are accounted for, up-to-date).
    • Ensure applications running on Kubernetes are secure and isolated from other apps, do not have more privileges than required. 
    • Write automation tools/scripts.
    • Maintain infrastructure as code. Transition existing infrastructure to IaC.
    • Find tech/tools that can help solve new problems or existing in-efficiencies.


    • Strong Kubernetes experience application-side (e.g. deployments, services, ingress, service account, RBAC, network policies)
    • Good understanding of Kubernetes architecture/networking (e.g. control plane, app nodes, Kubelet, traffic routing)
    • Experience with GCP/AWS 
    • Understand basic Networking concepts (e.g. VPC, subnets, firewall rules, ports, peering)
    • Good scripting skills (w/ shell, python)
    • Strong understanding of basic CI/CD processes (e.g. restricted branches, MRs, environments, verification)
    • Strong understanding of container concepts, experience w/ Dockerfiles, image build best practices.
    • Strong debugging skills - ability to pinpoint issues based on understanding of infrastructure/architecture.
    • Strong documentation skills


    • Experience with Prometheus metrics
    • Experience with Datadog
    • NodeJS and Python experience
    • Experience with Gitlab CI/CD - how gitlab Kubernetes runner works.
    • Worked with Nginx controller
    • Advanced helm concepts (e.g. using tpl for templating, sub charts, storing charts in registry)
    • Know mTLS concepts, used Linkerd/Istio/Envoy to implement/enforce mTLS in Kubernetes.
    • Experience with Terraform
    • Experience w/ Kubernetes Webhooks
    • Experience w/ Golang
    • You’ll have a great time here if:
    • Enjoy working along-side other teams - platform, chatbot, security teams, bridging communication between teams.
    • You love finding unique ways to solve problems
    • Take feedback from team members to surface new problems.
About Posh
We’re on a mission to power a billion helpful banking moments, and we’re using cutting-edge conversational AI to do it. Our platform powers digital assistants like Citadel’s Adel, TruWest’s Trudy, Salem Five’s Sally, and dozens more. We arm any financial institution with the capability to provide an exceptional, conversational customer experience regardless of their assets under management or the communities they serve.

This is an incredibly exciting time to consider joining Posh. In November 2021, we closed a $27.5mm Series A venture round that will allow us to continue investing in our product and people. In 2021, we doubled our team size from 20 to 40, and we increased our customer base by four times.  We have big goals, and we’re are looking for people to help us achieve them.
Why we're a great place to join
- We value growth. We want you to be smarter and more capable than the day you joined. To that end, we celebrate regular “growth days” for you to learn what you want.
- We’re building this together. We’ve designed our teams to be cross-functional, and we know a diversity of perspectives is required for success.
- We value you. We offer competitive compensation (cash and equity), benefits, and employee perks.
- Our technology is cutting-edge. We ship fast and always look for opportunities to improve our product.
- Our customers love our products. It’s the reason we’re growing, and the inspiration for new product ideas.
- We make mistakes. Building a company is hard, and we don’t get everything right every time.