Payments Poster - Downtown Los Angeles, CA

Downtown Los Angeles
Administration – Billing /
Full-Time Regular /
Planned Parenthood Los Angeles is seeking an experienced Payments Poster with excellent administrative skills to work in our Downtown Los Angeles Headquarters.  The Payments Poster is responsible for timely and accurate posting of all electronic and paper remittances from payers and patients as advised by the accounting department.  Responsible for the posting of routine adjustments, e.g. contractual allowances and referring any credit balances for approval review, as well as balancing payments to control totals as received from accounting.
Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 52+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our ideal candidate will have the following qualifications:

    • High school diploma or equivalent required
    • At least two (2) years of collection and receivable experience required
    • Complete understanding of medical remittances, allowances, co-insurances, co-payments, deductibles, and payments
    • Knowledge with various payors – Family PACT, Medi-CAL, HMOs, IPAs, PPOs, POS, EPO, Medicare, etc.

About the position:

    • Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other non-clinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors.
    • Accurate posting of payment batches into NextGen, including reconciliation to accounting control totals
    • Accurate posting of contractual adjustments for payment batches as defined by our contractual relationships
    • Responsible for ensuring that the final resolution on each line is correct and that the charge line item balance is assigned to the correct category for follow up
    • Ensure that any line items which have been underpaid or no payment has been received are not written off, but are left on the account for follow up
    • Responsible to refer any credit balances created for approval review
    • EOB / Correspondence batch control number must be documented before comments for audit purposes
    • Adjustments must be documented and follow guidelines in the Billing section of the Finance Department policies and procedure manual
    • Responsible to log completed batches appropriately in deposit log
    • Refer any zero line items in payment batch to Billing Manager for appropriate follow up
    • Recognize patterns or trends and inform manager, as well as, offer suggestions for improvement in work flow and processes, revenue collection, etc. 

Generous salary and benefits package includes:

    • Medical, dental, and vision coverage options for you and eligible dependents
    • Free basic life/AD&D policy with additional voluntary coverage options
    • Short Term Disability, Critical Illness and Accident policies
    • 403(b) Retirement plan with up to 6% employer match
    • Medical and Dependent Flexible Spending Account plans
    • Public Transportation and Commuter Pre-Tax Reimbursements
    • Generous vacation, sick, and holiday benefits
    • Nonexempt salary of 25.00 -26.40 per hour.
Compensation Philosophy and Position Hiring Range:
At Planned Parenthood Los Angeles we continuously work towards our values of Justice, Equity, Diversity, and Inclusion including with our compensation philosophy. PPLA recognizes that decisions about pay and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities and qualifications, and that they are compensated equitably which takes into account both internal organizational equity and market compensation data for similar roles.

Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law.  PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.