Manager, Development Operations and Donor Analytics - Los Angeles, CA

Downtown Los Angeles
Development – Development /
Full-Time Regular /
Planned Parenthood Los Angeles is seeking a Manager, Development Operations and Donor Analytics to to provide overall support to the Development Department’s fundraising efforts through analytical research, reporting, and list pulls. The Manager will work as a member of the Development Operations Team and support maintenance of the donor database and healthy data hygiene.

Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our Ideal Candidate will have the following qualifications:

    • Bachelor’s Degree or equivalent experience in scientific research and/or donor analytics required.
    • A minimum of two (2) years’ experience working within Development department required.
    • Minimum 3 years of experience working with Raiser’s Edge software required.
    • Proficiency in Microsoft (Word, Outlook, Excel, PowerPoint) and the Internet required. Research Point, Wealth Engine, ImportOmatic or similar resources preferred.
    • Availability to work flexible hours, including evenings, as required.
    • Ability and willingness to travel within Los Angeles County.
    • Reliable means of transportation for onsite and off-site work.
    • If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.

About the Position:

    • Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other non-clinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors.
    • In partnership with Development program managers and the Director, Development Operations, identifies relevant giving metrics that can be generated and provided to the Development program managers to help bolster fundraising.
    • Creates analytical reports in support of PPLA’s fundraising efforts. Independently pulls, reviews, and researches giving trends to provide data-driven analytical reports and summaries. Prepares and presents findings, including data-driven recommendations for areas of focus based on trends identified.
    • Manages Annual Report recognition list pulls and review process, as well as maintains Donor Recognition fields in the database.
    • Prepares various complex database ad hoc reports to support department needs. Including but not limited to extract and prepare donor solicitation and recognition lists, implement NCOA updates and other duties as needed. Independently manipulates large amounts of data to produce accurate outputs.
    • Manages weekly PPOL (Planned Parenthood Online) donation pulls, uploads, weekly and quarterly reconciliations. Responsible for overseeing all aspects of PPOL.
    • Acts as the lead and manages online communications platform EveryAction.
    • Provides general oversite of all data functions related to the regular operations of the Development Department. Works with Director, Operations to device database enhancements, process improvements, and enhanced techniques.
    • Helps enforce best data hygiene practices. Identifies areas of need and regularly implements projects to enhance and streamline database usage.
    • Identify and manage supplemental database vendors to support agency’s fundraising goals.
    • Provides departmental Raiser’s Edge support. Co-hosts and facilitates monthly Raiser’s Edge User Group meetings and assists with Raiser’s Edge training of new staff.
    • Provides on-going support to the Gift Processing Team; serves as a backup to gift processing and weekly online gift imports.

Generous salary and benefits package includes:

    • Medical, dental, and vision coverage options for you and eligible dependents
    • Free basic life/AD&D policy with additional voluntary coverage options
    • Short Term Disability, Critical Illness and Accident policies
    • 403(b) Retirement plan with up to 3% employer match
    • Medical and Dependent Flexible Spending Account plans
    • Public Transportation and Commuter Pre-Tax Reimbursements
    • Generous vacation, sick, and holiday benefits
    • Hiring Range: $86,000.00 - $103,000.00 (Exempt)
Compensation Philosophy and Position Hiring Range:
At Planned Parenthood Los Angeles we continuously work towards our values of Justice, Equity, Diversity, and Inclusion including with our compensation philosophy. PPLA recognizes that decisions about pay and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities and qualifications, and that they are compensated equitably which takes into account both internal organizational equity and market compensation data for similar roles.

Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chest feeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law.  PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.