Associate Director, Cloud Engineer

Telecommuter
Office of the Chief Information Officer (COO) – Information Technology /
Full Time - Union /
Hybrid
Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.

Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.

Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seeks a Senior Cloud Engineer who will report directly to the Director of IT Systems & Architecture in PPFA’s Information Technology department. This is a remote role, but PPFA is open for candidates who would like to be office based in NYC or DC as well.  

Purpose:

●The Senior Cloud Engineer, you will lead the development and maintenance of our cloud infrastructure, 
●Contribute to the design and implementation of cloud solutions for Azure, GCP and AWS
●Their expertise will be crucial in ensuring the efficiency and security of our cloud environment, meeting the evolving needs of our organization. 

Delivery: 

●Design, document, and deploy cloud solutions
●Implement security standards within the cloud infrastructure
●Automate deployment and teardown of cloud environments
●Monitor systems and report issues
●Monitor existing systems to ensure structural integrity
●Install and configure operating systems and other software validating systems and ensuring their operational readiness
●Participate in documenting and accreditation of the cloud environment according to applicable standards
●Work in tandem with IT Operations, Enterprise Architecture, IS Operations to identify and implement the most optimal cloud-based solutions for the organization.
●Define and document best practices and strategies regarding application deployment and infrastructure maintenance
●Ensure application performance, uptime, and scale, maintaining high standards for code quality and thoughtful design
●Manage cloud environments in accordance with company security guidelines


Engagement:

●Amazon Web Services (AWS) experience (e.g., EC2, account access, security groups). 
●Maintain and monitor cloud infrastructure (e.g., AWS, MS Azure, Office 365).  
●Configuration in AWS (e.g., Sophos web filtering, VPC backup and Mgmt., KMS).  
●Manage and support Linux systems and Windows systems.  
●Maintain and build scripts to manage the cloud infrastructure and server instances.  
●Work with the Information Security and Software Development departments to design an operating environment and data flow that is secure. 
●Develop testing and implementation plans for projects with multiple moving parts.  
●Actively participate in troubleshooting and RCA.  
●Consistently provide high-quality work in a deadline-driven environment.  
●Accountable for accomplishing tasks both independently and collaboratively.

Knowledge, Skills and Abilities (KSAs):
 
●Bachelor’s degree (or equivalent) in Computer Science or Information Technology 
●3+ years experience in Cloud Engineering.
●Knowledge of web services, API, REST, and RPC
●AWS, GCP, or Azure certification preferred.
●Strong experience with WAN/LAN technologies and networking techniques.  
●Experience with various networking components such as: ACLs, Firewalls, VPN, MPLS, SSL, TLS, SMTP, DNS, DHCP. NAT, etc.  
●Demonstrated knowledge of scripting using Python, Powershell or other similar programming languages.
●Experience with remote access technology such as: VDI, VPN, etc.   
●Proven analytical and problem-solving abilities.  
●Capable of multitasking and prioritizing effectively and efficiently.  
●Experience working in a team-oriented, collaborative environment.  
●Strong documentation skills.  
●Outstanding customer service skills and ability to present ideas in a user-friendly manner.  
●Highly self-motivated.  
●Strong attention to detail.

Travel: This position is an office-based or telecommuter role in NY/DC. Up to 10% travel on occasion.  


$125,000 - $135,000 a year
Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.   

We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

PPFA participates in the E-Verify program and is an Equal Opportunity Employer.

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Roles that are denoted as NYC, DC, or both will work a hybrid schedule, requiring 2-3 days per week in the office unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.