Associate Director, Operations and Project Management

NYC or DC /
Policy, Campaigns & Advocacy – Litigation & Law /
Full Time - Union
/ Hybrid
Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.

Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.

The Public Policy Litigation & Law Department (PPL&L) of Planned Parenthood Federation of America (PPFA) conducts impact litigation in state and federal courts across the country and provides legal advice to PPFA and Planned Parenthood affiliates about pending legislation, regulatory matters and activities in an effort to protect and expand access to comprehensive sexual and reproductive health care. 

This position can be designated in NY or DC.


The Associate Director, Operations and Project Management, PPL&L, is a new position and will be responsible for developing operational direction and fostering people engagement on the PPL&L team.  In conjunction with PP&L managers, the Associate Director will design and implement systems to build efficiencies across the PP&L team’s operations, develop key performance indicators that measure progress toward goals, and develop and execute culture initiatives to build community, inclusivity, and connection across the team. The ideal candidate will be comfortable stepping into and helping to develop and establish their own role on the team. They are solutions-oriented, collaborative, thrive in a fast-paced work environment, excel in moving projects forward, learn quickly, can think on their feet, and can work with a wide variety of people from different backgrounds.


●Partner with the PPL&L managers and the Office of the Senior Vice President (OSVP) for Policy, Campaigns and Advocacy to establish, document, manage, and create systems of accountability to ensure organization, division, and PPL&L department processes and policies are implemented transparently and equitably.
●Help to manage projects for multiple functions of the department, including planning, budgeting, resource management, hiring, performance evaluations, and the facilitation of meetings. 
●Work with the PPL&L managers to plan and oversee special strategic, operational, and administrative projects, including working to identify opportunities to improve the effectiveness and efficiency of the Department’s work and well-being, including prioritizing the team’s race, equity, diversity, and inclusion (REDI) work.
●Foster the people power of PPL&L by promoting opportunities for professional development, mentor and sponsorship, and skills advancement.  
●Serve as liaison as needed with the OSVP, Finance, the Office of People & Culture, and Development.
●Other duties, special initiatives, and projects as assigned.


The Associate Director will engage daily with staff across all roles in PPL&L. They will regularly communicate and collaborate with colleagues in the OSVP and other departments within the PCA division as well as across the national office and the Federation, including affiliates, Communications, Office of People & Culture, Development, and Finance. This role will also engage with external audiences in certain capacities as a representative of the division to consultants, vendors, and partners. 

Knowledge, Skills, and Abilities (KSAs):

●Bachelor's degree required.
●The Associate Director must have at least seven years of work experience, with experience in project management and operations, including managing project scope, timeline, and budget. 
●Excellent organizational, management, and interpersonal skills, including demonstrated collaboration skills with employees at all levels of the organization.
●Ability to identify gaps and connect dots among the tasks and people in a project to ensure nothing falls through the cracks.
●Strong written and oral communication skills, including the ability to accurately and succinctly impart knowledge and skills to others.
●Resourcefulness, integrity, and ability to juggle multiple tasks and prioritize while maintaining a sense of humor.
●Demonstrated commitment to antiracism and to diversity, equity, and inclusion across differences in race, ethnicity, religion, ability, cultural background, socioeconomic circumstance, gender identity and expression, and sexual orientation.
●Commitment to PPFA’s mission. 

Travel: As needed, less than 5% 

$93,000 - $103,000 a year