Medical Assistant- Delran
Delran, New Jersey
Clinical/Medical /
Full-Time /
On-site
Planned Parenthood of Northern, Central and Southern New Jersey, Inc. (PPNCSNJ) provides comprehensive reproductive and sexual health care, abortion services, education and information to women, men and teens at 17 health centers throughout 18 counties in New Jersey.
$21.15 - $21.15 an hour
Planned Parenthood of Northern, Central & Southern New Jersey
Medical Assistant
Delran, New Jersey*
Monday- Saturday (Schedule varies)
JOB REQUIREMENTS:
Minimum Education: High School Diploma or equivalent required (ex: GED).
Minimum Work Experience: Minimum 1-year experience in a health care, customer service, or social services environment in a similar role necessary. CPR certification preferred. Certification as a Medical Assistant, preferred.
JOB SUMMARY:
Works in affiliate health centers to meet the following key areas of responsibility: 1) provide high quality patient care, 2) provide excellent customer service, 3) ensure efficient and effective patient flow and 4) ensure a safe and effective clinic environment.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
The Medical Assistant performs a wide range of duties, including, but not limited to the following:
1. Provides high quality patient care (including safety, information, referral):
· Assists customers with completion of social and medical history on clinical forms.
· Documents, accesses and arranges patient information in various records (charts, electronic database)
· Performs vital signs and routine lab testing in accordance with training and educational background.
2. Provides excellent customer service:
· Communicates information about Planned Parenthood philosophy, services and family planning methods to clients and community members.
· Works with clients in a friendly & compassionate manner to ensure a warm and welcoming health center environment.
· Contacts clients and answers telephone, providing general information, schedules and reschedules appointments, makes referrals and follows up with clients requesting additional information.
· Remains flexible and available to extend/change scheduled hours and work locations, as needed, to meet the needs of customers.
3. Ensures efficient & effective patient flow (including process improvements):
· Performs routine clinical duties, which include preparing exam rooms, cleaning exam rooms between patients and at end of clinical session;preparing patient charts with proper forms; pulls and files patient charts and lab work, andhandling routine cash flow and office procedures.
· Works with Center Manager and other staff to facilitate patient flow during clinical sessions.
4. Ensures a safe and effective clinic environment (equipment, supplies, etc.):
· Ensures adequate supplies are stocked in exam rooms & laboratory; assists with inventory monitoring and ordering supplies.
· Assists in emergency situations, as trained, and when needed.
· Participates in quality and risk management improvement activities in keeping with OSHA, CLIA, Agency Medical Standards and Guidelines (MSGs), SecuReach, and other required activities.
5. Participates in the Affiliate’s efforts related to revenue cycle, which include but are not limited to:
· Coding properly; achieving goals for productivity; meeting or exceeding revenue targets; and expense management as budgeted.
6. Demonstrates commitment to established Workplace Values: Trustworthy; Effective Communication; Respectful; Supportive; Collaborative; Excellence. Practices behaviors that effectively demonstrate the Affiliate’s Workplace Values and supports goal to co-create a great workplace (see Workplace Values document received upon hire).
7. Works collaboratively with all team members to create a great workplace:
· Provides support to patients by assisting during examinations, refers complex medical/social history findings to nurse or clinician, assists clinical staff in follow-up of abnormal findings and reinforces clinician instructions.
· Participates in monthly staff and other meetings and attends in-service sessions.
8. Participates in all training and education requirements to stay current in:
· Daily tasks, license requirements (if appropriate), technology trainings (ex: NextGen, SecuReach, etc.) updates in MSGs, required trainings (ex: CAL, policy reviews, etc.), and others as appropriate.
9. Performs other duties as assigned in support of mission and as required to ensure delivery of consistent high quality services.
NON-DISCRIMINATION STATEMENT/ACKNOWLEDGEMENT:
Planned Parenthood of Northern, Central and Southern New Jersey, Inc. (PPNCSNJ) does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, disability, atypical hereditary cellular blood trait, genetic predisposition or carrier status or any other characteristic protected by applicable law. PPNCSNJ will make reasonable accommodations in compliance with Section 504 of the Rehabilitation Act of 1973; the Americans with Disabilities Act of 1990; and any subsequent revisions or additions to related law/regulations.
Employees are expected to perform duties as assigned and directed by management.
