Database Operations Coordinator

Morristown, New Jersey
Development - Grants /
Full-Time /
Planned Parenthood of Northern, Central and Southern New Jersey, Inc. (PPNCSNJ) provides comprehensive reproductive and sexual health care, abortion services, education and information to women, men and teens at 17 health centers throughout 18 counties in New Jersey.

The Database Operations Coordinator is responsible for data entry, weekly gift reports, thank you notes, maintaining internal notes and MOVES management in the CRM, Raiser’s Edge. They will lead wealth screening and prospect research and will maintain/assign portfolios to the Vice President (VP) of Development, Director of Development, and any direct fundraising staff for major gift prospects. In addition, they will assist with sending proposal to donors and will work with the Finance Department to process checks on-site.  The Database Operations Coordinator will also provide administrative and day-of support to the Director of Development for all events. Raiser’s Edge experience is required. The position will provide administrative assistance to the VP of Development. This position is on-site in Morristown, 196 Speedwell Avenue. 
Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
1.     Leads the department’s usage of our CRM, Raiser’s Edge.
2.     Enters checks and works to ensure thank you letters are mailed promptly.
3.     Supports major gift pipeline and portfolio development.
4.     Generates weekly gift reports for VP of Development and team.
5.     Prepares lists for mailings.
6.     Updates donor records and keeps integrity of data.
7.     Works directly with the Senior Development Associate to ensure all data is uploaded in Omatic and Raiser’s Edge.
8.     Runs monthly and quarterly queries and confirms the accuracy of all reports using deductive reasoning. Explores the source of errors as needed.
9.     Navigates a variety of software programs and extracts reports upon request.
10.  Creates spreadsheets in Excel for reporting, as needed.
11.  Ensures that data input is accurate to provide the most useful reports for further analysis.
12.  Provides data analysis of appeals, events, and lybunts/sybunts.
13.  Supports all special events.
14.  Supports the VP of Development with proposals and other duties as assigned.
1.       Raiser’s Edge proficiency to run reports, enter data, and prospect research for fundraising team and VP of Development. Able to run reports, wealth screen, identify major gift prospects, and assign portfolios.
2.       Adherence to excellent internal and external customer service.
3.       Strong commitment to our patients and mission. Ability to remain open and non-judgmental towards colleagues and patients. Can relate to diverse communities.
4.       Attention to detail; ability to lead and follow processes and procedures from beginning to end.
5.       Recognized excellence in interpersonal and relationship-building. Ability to work as part of an interdependent team.
6.       Strong operational and organizational skills; ability to balance priorities and contribute as a team player within the organization. Able to work under pressure, remain calm, and meet deadlines.
7.       Excellent written and verbal communication skills.  Able to communicate information in an organized and clear manner.
8.       Demonstrate behaviors that represent the Affiliate’s Workplace Values.
9.       Maintain and adhere to strict confidentiality of all information.
10.    Entrepreneurial spirit, intellectual curiosity, high energy, positive attitude and diplomatic.
11.    Commitment to reflect quality assurance and risk management in daily tasks.
12.    Technical expertise and ability to learn/operate software programs.
13.    Maintain professional appearance and demonstrate professional behavior at all times.
14.    Ability to work flexible schedules and maintain punctual attendance.
Minimum Education:  Associate’s degree, college degree preferred.
Minimum Work Experience:  Minimum 2 years of experience with data entry, database management, and generating reports from various software applications. Raiser’s Edge CRM experience is a must. Previous non-profit experience preferred.
Other Requirements:  Valid New Jersey State driver’s license. Reliable transportation for occasional travel throughout the service area.
Technical Skills:
Proficiency in using Raiser’s Edge CRM required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively 1:1 with co-workers, internal and external customers, and outside contractors and vendors.
Ability to work with mathematical concepts such as probability and statistical inference.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands/Motor Coordination:  Requires hand-eye coordination; finger dexterity, and a combination of sitting, standing, climbing, stooping, balancing, kneeling, reaching, carrying, pushing, pulling, lifting (up to 15 pounds). Must be able to write, type, use telephone and computer systems, and other office equipment.
Work Environment:  Exposure to routine office conditions as well as adverse environmental conditions such as dust, temperature and noise extremes, etc.   May be exposed to infectious or contagious disease.
This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to be an accurate reflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically.  This job description is not a contract.
$40,000 - $50,000 a year