Lab Coordinator

Boston, MA
Health Center /
Full Time /
Care. No matter what:
PPLM has been a leader in promoting sexual health for more than 90 years.  We believe that all people deserve the information and expert services to make informed, personal decisions that affect their health, their lives and their futures.  We are the state’s leading provider of sexual and reproductive health services. We educate families and empower youth to make responsible choices that lead to healthier lives.  We advocate for policies that improve sexual health.

Our Commitment to Diversity, Equity and Inclusion:
PPLM believes sexual health is essential to every person’s overall health, well-being and happiness. We recognize that geographical and systemic barriers entrenched in discrimination and stigma prevent people in Massachusetts from having equitable opportunity to choose their own path and access to sexual and reproductive health care. In order to address health equity in communities across Massachusetts in an authentic way, we must start with ourselves. We are taking focused steps to make progress in our own organization. We have embarked on a diversity, equity and inclusion journey that will lead us toward becoming an organization that better reflects our patients and embodies cultural humility. We are wholeheartedly committed to this work.

Under direct supervision of the Lead Medical Technologist / Laboratory Manager, the Laboratory Coordinator is accountable for the day-to-day operations of the lab.  This includes complying with all regulations, following all quality control procedures, maintaining logs, and stocking the lab with supplies.  Ensures that all lab equipment is in good working order and oversees routine maintenance, as required.  Works collaboratively with other Health Center leadership staff to establish and maintain standards of practice; teaches and oversees laboratory orientation; maintains ongoing educational activities for staff; creates and sustains a healthy work environment; and, maintains collaborative working relationships with stakeholders.

Compensation: $26.27/hr
This position is part of the Collective Bargaining Agreement


    • Trains new and current staff in all required laboratory testing, maintains and tracks competencies for staff twice a year, and follows up with staff who are not meeting proficiency standards.
    • Ensures all specimens are handled, processed, and reconciled in accordance with laboratory procedures and PPLM policy.
    • Oversees lab set up, cleaning, and quality control documentation – taking and documenting corrective action as needed.
    • Oversees laboratory equipment by ensuring calibration and maintenance. Provides troubleshooting as needed.
    • Oversees laboratory supplies and ordering of Quest supplies
    • Follows all Universal and Standard Precautions and procedures for biohazard and sharps waste disposal.
    • Ensures efficient patient flow in the lab.
    • Adheres to and enforces established policies and procedures necessary to meet regulatory requirements with agencies such as DPH (Department of Public Health), OSHA (Occupational Safety and Health Act), PPCGB, PPLM and PPFA (Planned Parenthood Federation of America).
    • Follows HIPAA (Health Insurance and Portability and Accountability Act) guidelines and maintains professional confidentiality of all patient health information.
    • Creates and sustains a healthy work environment and works effectively with all members of the health center to ensure accuracy and efficacy of laboratory procedures.
    • Serves as point of contact for any laboratory consultants. 


    • To meet the functional qualities of the position one must be able to lift 30lbs and have sufficient stamina to move efficiently throughout the health center for 90% of scheduled shift.
    • Must be able to bend and reach for stocking inventory and supplies in procedure/exam rooms and respond to patient care needs.
    • Must have oral, auditory, and visual ability to ensure solid patient communication.
    • Must have the ability to respond to a variety of situations efficiently and effectively.
    • Schedule requirements may include daytime, evenings, and some Saturdays
    • Depending on the location travel may be required.
    • Participation in PPLM’s efforts to achieve goals for productivity.
    • Other tasks and responsibilities as assigned


    • High school diploma/GED mandatory
    • Medical lab technician certification preferred
    • Minimum 1-3 years of experience in a health care clinic setting
    • Familiarity with in-office laboratory testing
    • Experience working with EHR (Electronic Health Record) preferred
    • Past management experience preferred
    • Proficiency with Microsoft Office Suite
Planned Parenthood League of Massachusetts offers a comprehensive benefit package which includes; health, dental and vision insurance, 11 paid holidays, 403B retirement plan with a 3% employer match, paid parental leave, paid time off, flexible spending accounts and more.

Planned Parenthood League of Massachusetts is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.