Health Care Assistant
Springfield, MA
Health Center – Springfield Health Center /
Full Time - Union /
On-site
About Planned Parenthood
We deliver essential reproductive and sexual health services, including cancer screenings, STI testing, birth control counseling, and abortion care.
Commitment to Health Equity: Planned Parenthood serves diverse communities, including those in medically underserved areas, ensuring everyone has access to quality care. Our mission is: Care. No matter what.
Commitment to Diversity: Diversity is our strength. We are committed to fostering an inclusive and equitable environment where employees from all backgrounds feel valued, heard, and empowered to succeed. Join a team that reflects the diverse communities we serve, where compassion, respect, and advocacy are at the heart of our work.
Commitment to Advocacy: We are a leader in policy discussions, education, and outreach to improve reproductive healthcare access for all.
POSITION SUMMARY:
The Health Care Assistant (HCA) plays a crucial role in delivering culturally responsive patient care. This position involves medical assisting, lab work, and administrative support, helping ensure every patient receives quality, respectful care in a welcoming environment.
KEY RESPONSIBILITIES:
- Patient Care and Support
- Provide empathetic, culturally competent patient support while maintaining HIPAA compliance.
- Collaborate with diverse healthcare professionals to optimize patient experience.
- Record vital signs and document medical history with sensitivity to health disparities.
- Perform venipuncture and lab testing with a commitment to patient safety and dignity.
- Ensure lab records and samples are handled with care and precision.
- Schedule appointments and provide language-accessible triage services.
- Support patient navigation, ensuring equitable access to care.
- Engage in community-centered outreach and health education efforts.
Laboratory and Specimen Management
Administrative and Advocacy Duties
QUALIFICATIONS:
- ✅ High School Diploma/GED required; Medical Assistant Certificate preferred.
- ✅ Bilingual candidates strongly encouraged to apply (Mandarin, Spanish, Haitian Creole, Vietnamese, or Portuguese).
- ✅ Passionate about health equity, reproductive justice, and inclusive care.
- ✅ Comfortable working with diverse patient populations in fast-paced environments
- ✅ Strong organizational skills and commitment to racial and gender equity.
$21.50 - $21.50 an hour
This position is part of the Collective Bargaining Agreement
Benefits & Perks:
Competitive salary and benefits package.
Opportunities for career growth and professional development.
A supportive, team-oriented work culture.
Why Work With Us?
💡Inclusive Workforce We are actively building a workforce that reflects the people we serve.
🚀Leadership Opportunities: We believe in mentorship, career growth, and supporting under-represented professionals.
💜Impact-Driven Culture: Be part of a mission-centered team that is reshaping healthcare from the inside out.
