Behavioral Healthcare Manager

Michigan /
Clinical/Medical /
Full Time
/ Remote
TITLE: Behavioral Healthcare Manager
LOCATION: Remote with travel to health centers within Michigan
REPORTS TO: Vice President of Medical Affairs
PAY RATE: $80,000 per year
STATUS: Full time, Exempt
SCHEDULE:  Approximately 37.5 hours per week - Monday through Friday

POSITION PURPOSE: The Behavioral Healthcare Manager is a core member of the collaborative care team, including the patient’s medical provider. The behavioral health care manager is responsible for supporting and coordinating the mental and physical health care of PPMI patients on an assigned patient caseload with the patient’s medical provider and, when appropriate, other mental health providers. This staff person will fully embody a commitment to race equity; evidenced in all interactions with PPMI colleagues and external stakeholders.

Does this sound like you? 

◉ A strong commitment to Planned Parenthood’s mission and values 
◉ The ability to maintain effective and professional relationships with patients and other members of the care team 
◉ The ability to establish and maintain a productive relationship with clients who may be in a state of crisis
◉ Demonstrated ability to communicate clearly and directly as well as hear and act on feedback related to identity and equity
◉ A commitment to advancing race equity in one's work: interest in expanding knowledge about the role that racial inequity plays in our society

If you love the idea of making an impact on your community with a strong mission-oriented organization, we want to hear from you!  You will be an integral part of our culture which fosters a commitment to our workplace values: respect, caring, support, teamwork, collaboration, accountability and responsibility.

◉ A Master's Degree and with at least one of the following licenses:
o   Licensed Master’s Social Worker in the State of Michigan (LMSW-Clinical preferred)
o   Licensed Mental Health Counselor/Professional Counselor  
o   Psychiatric Nurse Practitioner
o   Licensed Psychologist 
◉ Two years clinical utilization management/case management experience.
o   At minimum 2 years of experience with assessment and treatment planning for common mental health and/or substance use disorders. 
o   At minimum, 2 years of experience performing evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., motivational interviewing, problem-solving treatment, behavioral activation). 
◉ Knowledge of psychopharmacology for common mental health disorders that is within appropriate scope of practice for type of provider filling role.
◉ Experience with evidence-based counseling techniques.
◉ Understanding of community resources available, social services and other community supports for patients in need of behavioral health care, recovery from substance use and other services available locally. 

BENEFITS: Medical, Dental, Vision, STD/LTD/ Life and ADD, FSA, Generous PTO program and free healthcare at PPMI clinics for you and your immediate family!

·       Support the mental and physical health care of patients on an assigned patient caseload. Closely coordinate care with the patient’s medical provider and, when appropriate, other mental health providers.
·       Assist with screening patients for common mental health and substance use disorders when indicated. Facilitate patient engagement and follow-up care.
·       Participate in collaborative care model, as outlined in the PPMI Medical Standards and Guidelines (MS&G) regarding management of anxiety and depression. This includes supporting patient education, developing patient education materials related to mental health, facilitating patient engagement in mental health services, providing short-term therapeutic and crisis counseling, collaborating with the medical team on pharmacotherapy management, and coordinating referrals for additional care when appropriate. 
·       When appropriate assist with diagnosis of anxiety or depression, based on DSM-V criteria, if consult requested by medical provider.
·       Perform comprehensive psycho-social intake and assessments for patients, including adolescents, who are interested in gender affirming hormone therapy on a case needed basis. Assess adolescent psychosocial readiness for initiation of gender affirming hormone care.
·       Assist with developing and delivering staff education regarding mental health assessments, needs, and care.
·       Provide patient education about common mental health and substance use disorders and the available treatment options. 
·       Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications. 
·       Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment. 
·       Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate. 
·       Create and support safety planning at PPMI health centers for patients in acute behavioral health crisis. Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
·       Participate in caseload consultation with the primary care director. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person. 
·       Track patient follow-up and clinical outcomes using the EHR. Document in-person and telephone encounters in the EHR and use the system to identify and re-engage patients. Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, and other treating providers. 
·       Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider.
·       Facilitate referrals for clinically indicated services outside of the organization (e.g., ongoing therapy, social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance use treatment). 
·       Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload. 
·       Ensure all OSHA, Title X, PPMI, and PPFA guidelines and protocols are followed regarding all services.(Including but not limited to client, personnel, fiscal, risk management, safety, pharmacy and quality assurance.)
·       Recognize trends and practice patterns and identify provider resources to improve integration efforts that promote patient-centered care.
·       Participate in a team approach to patient care, being cognizant of and responsive to the needs of patients and all health center personnel, including clinicians, in the clinic setting.
·       Participate in conferences and workshops as requested.
·       Perform all other duties as assigned by the VP of Patient Services Medical Affairs and/or the Chief Medical Operating Officer.

Planned Parenthood of Michigan has implemented a mandatory vaccination policy requiring COVID-19 vaccinations including boosters when eligible for all employees.
$80,000 - $80,000 a year
We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.