Medical Assistant Opportunity

Glendora, CA /
Patient Services – Glendora Health Center /
Planned Parenthood Pasadena and San Gabriel Valley is seeking a full-time, Medical Assistant at our Glendora Health Center!

As a Medical Assistant, you will be responsible for supporting the delivery of health care services to a diverse patient population. This will include testing, screening, and educating patients under the supervision of Clinician and/or Physician. As an essential member of the team, you will provide excellent customer services in a non-judgmental, empathetic manner to our patients

In this role, you'll get to:

    • Change lives.

    • Perform patient in-takes where you will obtain social history, interview and educate clients ensuring informed consent.

    • Perform options and abortion education; make appointments/referrals for follow-up medical services.

    • Perform basic lab work (e.g. Hgb, pregnancy test, urine dipsticks, venipuncture, injections) package specimens for outside lab tests, record lab results.

    • Obtain vital signs (blood pressure, height, weight, etc.).

    • Clean and sterilize equipment and stock lab and exam rooms.

    • Gather information regarding sensitive subjects such as rape, STI's, risks of sexual activity for early teens, and abortions.

    • Greet patients, answer phones, refer calls, and make appointments.

    • Assess patient finances, which may include verifying insurance, health plan authorization, Medi-Cal cards with picture ID, collect fees and donations per Agency guidelines, complete appropriate forms and obtain signatures per Agency policy review and reconcile billing on a daily basis.

    • Input and update computer client data information.

    • Schedule appointments for family planning including but not limited to contraceptives and abortion services.

    • Provide Abortion referral and education.

    • Provide sterilization education and education.

    • Assist and support the clinical staff in the provision of family planning and other medical services.

    • Comply with all safety policies and procedures including infection control.

    • Ensure compliance with all regulatory requirements (e.g. annual TB testing, biannual review of emergency policies, procedures and drills, annual OSHA training review, etc.) per Agency policy and regulatory mandates.

    • Attend training's, staff meetings and in-services to maintain and increase knowledge of protocols and procedures.

    • Ensure client satisfaction and treat every client/customer with confidentiality and compassion.

    • Understand the organization’s services and priorities and collaborate and cooperate with others to get the job done

We are looking for people who:

    • Have a high school diploma or equivalent. 

    • Graduated from an accredited medical assistant program and/or has 2 years comparable clinical back office medical assistant experience.

    • Has a high level of detail orientation, the ability to establish rapport with patients, take initiative, multitask, and high detail orientation.

    • Willing to maintain relevant knowledge about anatomy and physiology, methods of contraception, STD's, pregnancy, adoption, abortion, early prenatal care, community resources, Agency protocols and referral procedures and all Planned Parenthood programs.

    • Are flexible to work schedules that will require Saturday and evening shifts.

    • Eager to learn insurance and FPACT contract guidelines. 

    • Someone bilingual (Spanish/English) is preferred.
Founded in 1933, Planned Parenthood Pasadena and San Gabriel Valley (PPPSGV) is one of the oldest Planned Parenthood affiliates in the country. PPPSGV is here to help women, men and families make informed decisions about their sexual and reproductive health, their lives and their future. In addition to competitive salaries, PPPSGV offers medical, dental, vision, flexible spending, long term disability and life insurance, as well as a 401k plan. PPPSGV is an Equal Opportunity Employer.