Head of Enterprise Risk Management
Luxembourg
Compliance & Risk – Compliance/Risk - Leadership /
Permanent - full time /
Hybrid
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.
Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether
The Purpose:
As the Head of Enterprise Risk Management you’ll play a pivotal role in developing our global Risk Framework, ensuring that PPRO operates within industry best practices and especially the guidelines and regulations (UK FCA and Lux CSSF) while proactively identifying, assessing, and mitigating risks associated with our business operations.
Your impact in this role:
- Implement, and maintain a comprehensive risk management strategy tailored to the specific needs of PPRO’s commercial and operating model, while keeping in line with regulatory requirements.
- Be a trusted advisor to leaders across the three lines of defence.
- Stay current with regulatory guidelines and applicable regulatory standards, ensuring that the institution's risk management practices are consistently compliant.
- Identify, assess, and prioritise risks associated with all aspects of PPRO’s global operations, including financial, operational, legal, and strategic risks.
- Develop and implement risk mitigation plans, policies, and procedures to minimise exposure to identified risks. Oversee the management of risk by collaborating with other departments and providing guidance and recommendations.
- Maintain an effective Enterprise Risk Management (ERM) framework that aligns with PPRO's strategic objectives, ensuring it evolves with changing business conditions and regulations.
- Track and report on key risk indicators. Regularly update executive management and the Board on risk status and recommend corrective actions when necessary.
- Provide training and awareness programs to staff to promote a risk-aware culture within the institution.
What would make you a great fit:
- A bachelor's degree in finance, risk management, business administration, or a related field. A master's degree or relevant certifications is highly preferred.
- Extensive experience in Enterprise risk management, preferably within the financial industry or payment institutions, with a deep understanding of CSSF regulations.
- Strong understanding of local regulation including all relevant CSSF circulars
- Ideally, already have relationships with the FCA and CSSF as an authorised manager
- Excellent analytical and problem-solving abilities, coupled with strong communication and interpersonal skills.
- In-depth knowledge of risk management methodologies, tools, and best practices.
- Ability to adapt to changing regulations and business needs and make sound decisions accordingly.
- Strong proficiency in risk management software and tools
What's in it for you?:
Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year
Learning and Development - We offer a €1,000 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
Lunch Vouchers - 12,80euros x 18 / month - Enjoy a moment of conviviality and a good and balanced meal thanks to your Lunch Pass.
Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
Travel Insurance - because better safe than sorry - the travel insurance is covering (partially with certain excess amounts): Sickness, Costs in relation to rescission/break-off during a travel, Luggage and Accident.
Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
Our office - Located in Hollerich - two steps away from the Bouillon P+R and easily accessible with public transportations, our office is well equipped and is set up to foster team engagement and collaboration. From a walking distance to restaurants and bars, you are guaranteed to enjoy your lunches and afterworks.
Our Principles:
We get things done: We are courageous; we take ownership, make decisions and get things done.
We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent
We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.
We work as a team: We collaborate closely and value team success over individual achievement.
