Medical Assistant (part-time opening)
Vienna, WV /
Patient Services /
PPSAT prioritizes protecting our candidates, staff and patients and we are still HIRING. We are strong, supportive, and always thinking about the safest ways we can contribute to the community by providing jobs when people need them the most. Please know that our clinics are OPEN and our staff are providing patients with excellent care due to the use of Telehealth. We are also adhering to all of the recommendations by the Centers for Disease Control and Prevention in order to provide Care No Matter What.
PPSAT is hiring a Certified Medical Assistant or Health Care Assistant with excellent customer service and communication skills to work in our Vienna, WV health center. CMAs/HCA’s support the flow of clinic by providing excellent customer service to our patients from front desk check-in and check-out to preparing patients for their visit with our medical providers.
We are interested in non-certified and certified candidates that can provide great patient experience!
This is a part-time opportunity, working 15 hours/week.
- Answer telephones and greet patients. Schedule appointments as needed and arrange hospital admissions and laboratory services.
- Update medical records and complete required forms. Perform all other administrative duties as directed.
- Assists Health Center Manager (HCM) with taking monthly inventory, ordering monthly supplies, and checking supply expiration dates.
- Complete Cash Discrepancy Reports as applicable.
- Interpret insurance tasks and verification screens to communicate detailed information to patients in a concise manner. Perform insurance verifications as needed.
- Run EPM and EHR reports and audits as assigned by HCM. Assist in assigned special projects from HCM, or other affiliate management staff.
- Assist medical and nursing staff in a variety of tasks including taking medical histories, recording vital signs and performing intake. Explain treatment procedures to patients and prepare patients for examinations and procedures. Assist Clinician during examinations and procedures. Perform other clinical functions as delegated and supervised by the Clinician.
- Collect and prepare laboratory specimens and perform basic laboratory tests on premises. Draw blood. Dispose of contaminated supplies. Sterilize medical instruments.
- Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record.
- Prepare patients for exams, tests and procedures. Perform lab services as requested.
- Prepare and administer medications as prescribed and directed by a physician/clinician (vaccines, antibiotics, breathing treatments as allowed by State regulations. Authorize drug refills as directed and telephone prescriptions to a pharmacy.
- Reconcile “lab holding tank” against EHR to ensure that patients’ charts contain complete and accurate lab data. Verify that labs which have been sent out have received corresponding results in a timely manner.
- Respond to patient communications and tasks assigned in EHR. Documenting when patient communications are received, as well as when they have been responded to.
- Process various LabCorp requests (e.g., specimen issues, billing questions, missing diagnosis codes).
- Participate in routine audits and other quality assurance/management procedures as assigned.
- Participate in weekly health center staff meetings, security drills and emergency drills.
- Responsible for stocking clinic rooms with necessary supplies such as speculums, chux pads, lab collection vials, etc.
- Assist Clinician with routine procedures and emergencies during clinical sessions.
- Take responsibility to remain informed about family planning methods, gender affirming hormone therapy (GAHT), abortion issues and technology, services offered by PPSAT, and PPSAT protocols, policies, and procedures.
- Contribute to a positive work environment by following through on tasks, taking initiative, working with the team and identifying solutions.
- Adhere to affiliate policies and procedures including meetings and training requirements, ensuring punctuality and attendance, and following personnel policies.
Education, Experience, and Minimum Requirements
- Minimum high school diploma or GED.
- Customer service experience, preferably in the medical field.
- Must be able to prioritize, multitask, and demonstrate use of effective communication and organizational skills.
- Must be able to work both independently and as part of a team.
- Demonstrated ability to relate to persons of diverse backgrounds.
- Must be able to read, comprehend, input, retrieve and analyze data daily.
- Experience in primary care/family medicine (Preferred)
- Experience in women’s health/reproductive health (Preferred)
- Bilingual in English and Spanish (Preferred)
Certified Medical Assistant Requirements
- Graduation from a Medical Assistant Program accredited by the Commission on Accreditation of Allied Health Education (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES).
- Certification from American Medical Technologists.
- Starting salary for non-certified HCA - $15.00/hour
- CMA starting hourly rates commensurate with experience, minimum of $15.75/hour
Planned Parenthood South Atlantic is an equal opportunity employer.
A complete application includes a cover letter and resume.
No phone calls please.