Float Health Care Assistant

Charlotte, NC
Patient Services /
Full-Time /
On-site
Our doors are open, and we are still providing care. Planned Parenthood South Atlantic is committed to providing high-quality, inclusive, and non-judgmental sexual and reproductive healthcare to all genders, sexual orientations, races, religions, abilities, ethnicities, and cultural backgrounds. We are a team of compassionate and dedicated staff members, and we will continue to open our doors to those who need it.  

Are you worried about applying because you feel you don’t meet every single requirement? At PPSAT we are dedicated to building a diverse, inclusive, and authentic workplace! If you’re excited about a position but your past experience doesn’t align perfectly with every qualification in the job posting, we encourage you to apply anyways. You may be the candidate PPSAT is looking for! 
 
The challenges we face, past and present, only strengthen PPSAT's commitment to our communities and employees. Our work has staying power. Come join us one of the nation's leading providers of sexual and reproductive healthcare. 

Learn more: ppsatcareers.org

Why Planned Parenthood South Atlantic?   
We are powerful educators, advocates and innovators for health care.  Be part of the diverse Planned Parenthood family. Work hand in hand with like-minded individuals in an environment built on collaboration, open communication, and mutual respect. We’re looking for passionate, dedicated people who are eager to make positive contributions to their community and to our mission.  
 
What's interesting about this job? 
The Float Health Care Assistant (HCA) performs routine administrative and patient care supportive duties through-out Planned Parenthood South Atlantic’s (PPSAT) 14 health centers on an as needed basis to cover vacancies and any schedule gaps identified to assist medical and/or nursing staff in the examination and treatment of patients and ensure the office runs smoothly.

Who You Are

    • Passionate about reproductive health care and justice. 
    • Excited to travel throughout PPSAT affiliate region to provide quality care (90% travel required)
    • Believe sexual health is essential to every person’s overall health, well-being, and happiness.  
    • Excited about making patients the priority.  
    • Firm believer in providing non-judgmental care to our transgender and gender-diverse patients.
    • Experience working across a diverse service area.

What You'll Do (but not limited to)

    • Provide scheduled, and at times unscheduled, urgent and crucial shift coverage by traveling to various PPSAT health centers to meet the acute healthcare staffing needs and provide quality patient care
    • Provide remote assistance to call center and CCRM, assist with health center audits, and assist with various project implementations during periods of downtime and as needed
    • Assist medical and nursing staff in a variety of tasks including taking medical histories, recording vital signs and performing intake. Explain treatment procedures to patients and prepare patients for examinations and procedures.
    • Assist Clinician during examinations and procedures. Perform other clinical functions as delegated and supervised by the Clinician.
    • Answer telephones and greet patients. Schedule appointments as needed and arrange hospital admissions and laboratory services
    • Update medical records and complete required forms. Perform all other administrative duties as directed
    • Assists Health Center Manager (HCM) with taking monthly inventory, ordering monthly supplies, and checking supply expiration dates. Performs monthly QM-82 checklist
    • Complete Cash Discrepancy Reports as applicable
    • Interpret insurance tasks and verification screens to communicate detailed information to patient in a concise manner. Perform insurance verifications as needed
    • Run EPM and EHR reports and audits as assigned by HCM. Assist in assigned special projects from HCM, or other affiliate management staff
    • Take electrocardiograms (EKGs). Remove sutures/staples. Change sterile and non-sterile dressings. Perform other clinical functions as delegated and supervised by the Clinician
    • Collect and prepare laboratory specimens and perform basic laboratory tests on premises. Draw blood. Dispose of contaminated supplies. Sterilize medical instruments
    • Prepare patients for ultrasounds, exams, tests and procedures. Perform ultrasounds, patient education, and lab services as requested
    • Serve as laboratory testing personnel: collect and prepare laboratory specimens; maintain/check laboratory instruments; perform laboratory-related quality controls; order and result laboratory tests in the medical record; draw blood; dispose of contaminated supplies; perform and interpret in-house laboratory tests; participate in competency and proficiency requirements based on laboratory testing performed; demonstrate problem-solving skills
    • Clean and sterilize medical instruments
    • Prepare and administer medications as directed by a physician/clinician when allowed by State regulations. Authorize drug refills as directed and telephone prescriptions to a pharmacy
    • Assists in assuring the Health Center remains in working order by maintaining an adequate stock of supplies
    • Participates in maintaining uniform patient record systems, e.g. computer data, EHR documentation, and/or patient filing system
    • Perform and interpret in-house laboratory tests necessary for appropriate intake of abortion patients, including hemoglobin and Rh Factor testing
    • Prepare patients for and assist physician providers with abortion procedures
Schedule:  
Full Time (35-39 hours per week) with variable schedule and hours depending on health center
Monday - Saturday

Travel Required; 90%
 
What You Get:  
All full-time (30+ hours) employees are benefits-eligible!

Including but not limited to:
Medical, Dental, and Vision Insurance
Health Reimbursement Account 
403B Retirement Plan with matched contributions 
Fringe Benefits
Paid Time Off 
Holiday Pay 
Employee Assistance Program 
  
Compensation:   
All HCA's start at 18.00 an hour and are eligible for periodic pay-increases based on tenure and skill check-offs.  PPSAT's compensation philosophy is based in equity and transparency. The HCA Tier Program intends to maintain and promote internal equity, transparency, and skill growth.

Learn more https://www.ppsatcareers.org/pay-equity
 

A complete application includes a cover letter and resume.

This position requires a background check once a job offer is extended to the final candidate. PPSAT does not discriminate in employment and understands the many barriers candidates may face when applying to jobs. One of those barriers is the criminal justice system and its effects on background checks. We understand that these barriers more often negatively impact BIPOC. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, the seriousness of violation, and job relatedness are considered in all employment decisions. 

Planned Parenthood of South Atlantic Diversity, Equity, and Inclusion Statement
At Planned Parenthood of South Atlantic (PPSAT), we embrace diversity, equity, and inclusion and strive to keep it at the core of who we are. We are committed to a diverse workforce that welcomes an array of perspectives, experiences, and backgrounds. We believe that diversity, equity and inclusion in teams, decision-making, policy, practice, and operations contributes to a sense of belonging that benefits our culture, our staff, our patients, and our community. At PPSAT, we are dedicated to learning, reducing and eliminating inequities, and developing best practices to dismantle systemic racism and the complex problems caused by it.


Planned Parenthood South Atlantic is an equal opportunity employer.

No phone calls please.