Health Center Manager
Raleigh, NC /
Patient Services /
Our doors are open, and we are still providing care. Planned Parenthood South Atlantic is committed to providing high quality, inclusive, and non-judgmental sexual and reproductive healthcare to all genders, sexual orientations, races, religions, abilities, ethnicities, and cultural backgrounds. We are a team of compassionate and dedicated staff members, and we will continue to open our doors to those who need it.
Are you worried about applying because you feel like you don’t meet every single requirement? At PPSAT we are dedicated to building a diverse, inclusive and authentic workplace! If you’re excited about a position but your past experience doesn’t align perfectly with every qualification in the job posting, we encourage you to apply anyways. You may be the candidate PPSAT is looking for!
The challenges we face, past and present, only strengthen PPSAT's commitment to our communities and employees. Our work has staying power. Come join us one of the nation's leading providers of sexual and reproductive healthcare.
Learn more: ppsatcareers.org
Why Planned Parenthood South Atlantic?
We are powerful educators, advocates and innovators for health care. Be part of the diverse Planned Parenthood family. Work hand in hand with like-minded individuals in an environment built on collaboration, open communication, and mutual respect. We’re looking for passionate, dedicated people who are eager to make positive contributions to their community and to our mission.
What's interesting about this job?
The Health Center Manager (HCM) is a Team Leader and a proponent for change management! They ensure a patient-centered service model by creating an environment that promotes responsive service delivery. The HCM holds health center staff accountable to specific measurable customer service standards and compliance with PPSAT medical, administrative and security protocols.
Who You Are:
Passionate about reproductive health care and justice.
Believe sexual health is essential to every person’s overall health, well-being, and happiness.
Able to work independently with remote supervision.
Passionate about building and leading a strong Team.
Experience working across a diverse service area.
What You'll Do: (but not limited to)
The Health Center Manager provides day to day leadership to support the operations of health center services.
They supervise unlicensed staff and serve as the administrative supervisor for Clinicians.
Provide ongoing feedback that recognizes, identifies, and supports when improvement is recommended and when excellence is achieved to team members regarding productivity, quality of patient care, operational assessment, customer service and teamwork.
Facilitate regular staff meetings to support communications, deliver training, and ensure compliance with PPSAT policies and administrative processes.
The HCM participates in the annual budgeting process based on established goals/objectives and monitor revenue cycle goals.
They are responsible for financial management of the health center. Monitor monthly financial statements and client visits.
Manage revenue, expenses, and staffing to ensure successful operations and financial stability.
Accountable for daily reconciliation and submission of deposits and logs.
Oversee ordering and accuracy of inventory for medical supplies, contraceptive supplies, and office supplies for the health center. Assure appropriate inventory levels are maintained.
They HCM oversees the effective use of Electronic Health Records (EHR) including oversight of staff usage, coordination of training, and patient flow.
Assist with the coordination of research activities related to clinic procedures, clinic flow, and oversight of health center staff who recruit and/or screen participants as applicable.
Promote strong community presence in designated area as a PPSAT representative to identify community leaders and to promote the agency as a provider of education, information, and health services. Create partnerships with community organizations that can help PPSAT tailor education or clinical services to meet the needs of specific populations.
If trained as testing personnel: collect and prepare laboratory specimens; maintain/check laboratory instruments; perform laboratory-related quality controls; order and result laboratory tests in the medical record; draw blood; dispose of contaminated supplies; perform and interpret in-house laboratory tests; participate in competency and proficiency requirements based on laboratory testing performed; demonstrate problem-solving skills.
Full time position working Monday through Friday for 40 hours per week at the following schedule:
Wednesday: 8:30AM- 3:30PM
All staff are expected to remain at the health center until all patients are checked out, documentation is completed, and the health center is cleaned.
What You Get:
Full benefits: medical, dental, and vision
Health Reimbursement Account
403B Retirement Plan with matched contributions
Paid Time Off
Employee Assistance Program
PPSAT's compensation philosophy is based on equity and transparency. Each job at PPSAT is assigned to a salary grade built on market data. For an individual coming into PPSAT, we set a pay generally between the minimum and the midpoint of the salary grade and based on candidate qualifications. For this position, the minimum is $60,300.00 and the midpoint is $75,400.00.
A complete application includes a cover letter and resume.
This position requires a background check once a job offer is extended to the final candidate. PPSAT does not discriminate in employment and understands the many barriers candidates may face when applying to jobs. One of those barriers is the criminal justice system and its effects on background checks. We understand that these barriers more often negatively impact BIPOC. A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, the seriousness of violation, and job relatedness are considered in all employment decisions.
Planned Parenthood of South Atlantic Diversity, Equity, and Inclusion Statement
At Planned Parenthood of South Atlantic (PPSAT), we embrace diversity, equity, and inclusion and strive to keep it at the core of who we are. We are committed to a diverse workforce that welcomes an array of perspectives, experiences, and backgrounds. We believe that diversity, equity and inclusion in teams, decision-making, policy, practice, and operations contributes to a sense of belonging that benefits our culture, our staff, our patients, and our community. At PPSAT, we are dedicated to learning, reducing and eliminating inequities, and developing best practices to dismantle systemic racism and the complex problems caused by it.
Planned Parenthood South Atlantic is an equal opportunity employer.
No phone calls please.