Health Center Assistant (Receptionist)- West County - Sign on bonus available
West County, MO
Patient Services – West County HC /
Full Time Benefited - 40 Hours /
On-site
PPSLRSWMO currently has a full time opening for a Health Center Assistant. This position is benefited at the West County location.
Covid-19 Vaccination & Booster Required!
PLANNED PARENTHOOD OF THE ST. LOUIS REGION AND SOUTHWEST MISSOURI
TITLE: Health Center Assistant
LOCATION: West County
SUPERVISOR: Health Center Supervisor
FLSA: Full-time, Benefits eligible
Compensation - $17.25-$18.70
This position is eligible for up to a $2500 sign on bonus for CMA and RMA.
This position is eligible for up to $1500 sign on bonus without CMA or RMA.
Sign on bonus paid out over the first year of employment and requires one year employment commitment
Planned Parenthood St Louis Region and Southwest Missouri (PPSLRSWMO) offers a robust benefits package.
Employer Paid:
Healthcare: Employee pays approximately $25 per pay period
Vision: Employee pays approximately $4 per pay period
Dental: Employee pays approximately $5 per pay period
Mail in pharmacy benefits
Well-being reward: $200
Life Insurance: Up to $100,000
Paid Parental Leave: 8 weeks of full salary after the event (birth or adoption)
Retirement plan with up to 6% match after 1 year of employment
Generous Paid Time Off: 10 Sick Days, 10 Vacation Days, 3 Personal Day, 9 Holidays
POSITION PURPOSE: The purpose of this position is to support the delivery of comprehensive sexual and reproductive healthcare, including clinical abortion care, at PPSLRSWMO. This role requires a combination of skill and flexibility, as well as a willingness to work as a collaborative and inclusive member of a team. This role requires a compassionate individual with demonstrated communication skills and clinical proficiency.
Planned Parenthood believes that reproductive self-determination and the right to privacy are core human freedoms. Our mission is to provide comprehensive sexual health care through the provision of education, advocacy and clinical services that are affordable, accessible and available to all women, men and youth in the community, regardless of the individual's income, race, marital status, religion, gender identity, sexual orientation or residence.
Does this sound like you?
● A strong commitment to Planned Parenthood’s mission and values
● The ability to demonstrate respect, relate to, and care for diverse populations and communities
● Excellent customer service skills and a commitment to providing the highest quality of compassionate care for patients
● Demonstrated clinical proficiency, organizational, analytical, and interpersonal communication skills
If you love the idea of making an impact on your community with a strong mission-oriented organization, we want to hear from you! You will be an integral part of our culture which fosters a commitment to our workplace values: respect, caring, support, teamwork, collaboration, accountability and responsibility.
QUALIFICATIONS:
● High School Diploma
● Experience in customer service or health care preferred
SCHEDULE:
● Monday – Saturday; 40 hours a week, 8 hour shifts
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
● Consistently demonstrate appropriate service behaviors in interactions with patients and colleagues and practices In this Together and Service Standard values
● Actively contribute to an inclusive workplace culture by working collaboratively as a valued member of the care team
● Proactively work to resolve conflict and perform service recovery, as needed
● Main duties include but are not limited to greeting patients, collecting demographics and signatures on forms, confirm insurance verification, collects payments and copays, dispense and sell medication, reconcile charges and diagnosis codes.
*Initially this position consists of 100% front desk responsibilities with the opportunity to cross-train in the back office at a later date. The responsibilities for the back office include but are not limited to
● Perform patient medical and social history intakes and provide education as indicated for the services patients are seeking as directed by supervisor/clinician on duty
● Complete basic lab work and follow procedures as required
● Provide patients with non-judgmental pregnancy options counseling and make referrals for service based on the patient’s choice
● Assist licensed medical staff with the delivery of reproductive and abortion care as needed
● Perform all recordkeeping duties related to patient care with accuracy
● Perform housekeeping and stocking duties as needed
● Complete HIPAA and OSHA training and other training as required
● Travel to other health centers within the affiliate as needed
PPSLRSWMO maintains a strict policy prohibiting discrimination on the basis of race, color, religion, sex, pregnancy or pregnancy-related conditions, age, sexual orientation, gender identity or gender expression, economic background, national origin, citizenship, disability, marital or relationship status, military service or veteran status, or any other characteristic protected under applicable federal, state or local law.
PPSLRSWMO acknowledges and owns our past and present; therefore we seek to look inward into how white supremacy continues to show up in our organization. We have a responsibility to create a place of equity and of inclusion and we commit to dismantling racism and moving the needle to a more equitable workplace.
PPSLRSWMO is a tobacco-free workplace and an equal opportunity employer.
