Health Center Manager

Mt. Auburn /
Mt. Auburn Health Center – Patient Services /
Full Time
/ On-site
$2,000 Sign-On Bonus!

Are you a crusader for reproductive health care?
You found the right place! Planned Parenthood Southwest Ohio Region (PPSWO) is searching for individuals who are energetic, creative, and highly passionate about reproductive rights and health care. PPSWO is the area’s largest provider of reproductive health care and education. We have been named a Top Workplace in Cincinnati for 7 of the past 8 years. Be a part of an organization that is on the leading edge of sexual health care, education, and advocacy.
Our benefits include:
·        11 paid holidays per year
·        Generous Paid Time Off plan
·        Medical, dental, vision, flexible spending accounts, life and disability insurance and a generous Parental Leave program
·        401k (with matching up to half of a 7% contribution after one year)
·        Healthy work/life balance
·        Employee Assistance Program
·        Subscription to the Calm app for you and your family
We are seeking a Health Center Manager for our Mt. Auburn Health Center in Cincinnati, Ohio. As a practice manager you will direct the operations of the family planning center. You will co-lead the health center team of six professionals in conjunction with the Advanced Nurse Practitioner. This health center is open Monday-Friday plus one Saturday per month. The latest we are open is 7:00 p.m. two days per week. This gives you a balanced schedule with no holidays or Sundays. You will be supported by a team of five other health center managers, the Director of Family Planning, and the Vice President of Patient Services with depth of knowledge and experience.
What you will do:
·        Direct the operation of the health center to reach optimal functioning, maximize productivity and provide high-quality patient care.
·        Establish and maintain a respectful, professional atmosphere in the health center that is in line with PPSWO and PPFA values and mission.
·        Support a patient-focused service model with staff and patient schedules that will maximize access, minimize wait time, ensure efficient center flow, and meet productivity goals.
·        Manage and develop the staff of the center including the administrative supervision of clinicians.
·        Collaborate with the Director of Family Planning to effectively hire, orient, train, coach, develop and evaluate health center staff. 
·        Responsible for managing the center budget in collaboration with the Vice President of Patient Services, Director of Family Planning, and Finance in developing the health center’s budget, including patient and visit projections, staffing plan, productivity goals, scope of services, outreach, and facilities upgrading.
·        Actively participates in patient-focused and other improvement projects such as Title X, service expansion, HCA school, Online Appointment Scheduling, staff and patient surveys, etc.
·        Fully participate in health center efforts to offer all patients superior customer service, improve clinic flow, and enhance the patient experience.
·        As desired, extend your experience to the multitude of Employee Resource Groups, committees, and workgroups available within the organization.
Are you ready to talk about whether PPSWO is the right place for you? Apply at today.

What you will bring:

    • Passionate commitment to PPSWO’s mission and values related to health equity, especially centering on racial equity, and a deep sense of accountability to community. Demonstrated understanding of the role that racial inequity plays in our society and its impact on healthcare systems and care delivery.
    • Demonstrated ability to be responsive to changing priorities and simultaneously handle multiple complex initiatives. Strong attention to detail.
    • Proven leadership ability including teambuilding, staff development, motivation and clearly communicated goals/expectations.
    • Excellent relationship building and communication skills, including a high level of self-awareness, empathy, and humility in interpersonal interactions.
    • A demonstrated ability to work and build trust across cultural differences as well as to effectively communicate across differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin, or ability.
    • Demonstrated excellent customer service, verbal, and written communication skills.
    • College degree in health care field and experience in a healthcare setting and/or family planning clinic preferred, but not required.
    • Able to speak and write English. Bilingual (Spanish/English) preferred.
    • Ability to operate a computer, keyboard, and multi-key telephone.
    • Ability to maintain confidentiality and exercise sensitivity in dealing with clients’ sexuality and reproductive healthcare choices.
    • Ability to work flexible hours including evenings and Saturdays. 
    • Hepatitis B and MMR Immunization records
    • COVID Vaccine Card
    • Flu Vaccination
    • References( 3, 2 former supervisors, colleagues) email addresses


    •  Voted Top Workplaces in Cincinnati 7 of the past 8 years
    •  Supportive team environment
    • 11 Paid holidays a year
    • Matching 401k
    • Health, vision, and dental plans
    • Life and disability insurance
    • Extensive training program
$45-50K Salary

Planned Parenthood Southwest Ohio is an equal opportunity employer and is committed to maintaining a non-discriminatory work environment. Planned Parenthood Southwest Ohio does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation and gender identity, or any other characteristic protected by applicable law. Planned Parenthood Southwest Ohio is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.