Behavioral Health Therapist

Clinical Services – Medical
Full Time
Planned Parenthood Western Pennsylvania (PPWP) is the local affiliate of the country’s leading sexual and reproductive health care advocate and provider.  PPWP operates six health centers located in Allegheny, Westmoreland, Cambria and Somerset Counties and provides education and advocacy services throughout western Pennsylvania.   

The Behavioral Health Program Director provider plays a key role in supporting the mission of Planned Parenthood of Western Pennsylvania (PPWP) by expanding access to critical high-quality behavioral health care services in the communities we serve. The provider will support the goals of PPWP’s health services team by managing and maintaining a behavioral health program that ensures patients are holistically cared for and supported in all aspects of their health and well-being – including medical, behavioral, and social – so that they may thrive as individuals and members of our community.

Essential Functions- Duties and Responsibilities
Manage the clinical integrity of the behavioral health program, ensuring that our services are of the highest quality and that our environment is consistently welcoming, inclusive, and supportive of the holistic health of all individuals

Diagnose psychological, behavioral and emotional conditions

Develop treatment plans and monitor progress of stated goals as it applies to behavioral health documentation

Collaborate with Medical Services to identify behavioral health service needs at PPWP

Collaborate with Medical Services to maintain and update behavioral health program practice standards and guidelines

Collaborate with Medical Services and EHR System Administrator to maintain behavioral health documentation workflows in the electronic health record

Establish insurance credentialing for PPWP’s most common commercial and medicaid payers

Collaborate with Medical Services to identify trackable measures to demonstrate program efficacy

Coordinate with clinical staff in family planning and women’s health services to provide support and/or referral to patients experiencing behavioral health concerns, such as mild to moderate depression, anxiety, life transitions, grief, identity and transgender care, trauma and adjustment issues, in accordance with affiliate standards and guidelines.

Coordinate with Medical Services to identify patients impacted by intimate partner violence, sexual assault or child abuse and provide support, therapy and referrals

Collaborate with Medical Services to develop and implement improved tobacco cessation support and counseling for patients

Conduct, and provide support to family planning staff in conducting, SBIRT and PHQ 2/9 assessments , counseling and referrals

Establish and maintain strong connections with referral organizations and providers, including implementing memorandum of understanding to improve continuity of patient care, when appropriate Provide support and expertise, as needed, for the development and/or expansion of programs and services

Participate in and maintain knowledge of PPWP Risk and Quality Management Program

Follow PA state law and the PPWP Child Abuse protocol

Qualification Requirements
Must have an active Pennsylvania license as a LPC, or LCSW
Master’s degree from an CACREP or CSWE accredited university in counseling or social work 
1-2 years of experience in direct patient care preferred

Performance Criteria
Excellent assessment and problem-solving skills to navigate complex challenges Exceptional customer service and relationship management skills

Maintain professional appearance in dress, voice, and manner

Represent PPWP positively and with professionalism

Ability to work independently and as a part of a team

Adherence to HIPPA and PPWP policy to maintain patient confidentiality

Adhere to all applicable policies, regulations, and ethics, including PPWP policies, PPFA standards and protocols, and OSHA regulations

Strong interpersonal skills to establish and maintain strong relationships with a diverse group of stakeholders

Embraces diversity and is able to work collaboratively with diverse staff and patients

Actively demonstrates commitment to diversity goals

Ability to multitask effectively in a fast-paced environment

Highly organized and efficient at completion of required documentation

Excellent written and verbal communication skills

Ability to maintain strong professional boundaries

Ability to establish rapport with clients

Other Essential Functions
Ability to use crisis intervention techniques to de-escalate conflict
Conceptual thinking and foresight
Ability to use forethought to prevent risk
Telecommunication and computer skills
Reading comprehension for agency policies and medical protocols
Visual ability for completing administrative tasks and obtaining and completing chart documentation
Verbal communication skills for therapy and referrals
Ability to hear for interactions with patients and staff

Planned Parenthood of Western Pennsylvania is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  PPWP is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.