Senior QA Automation Engineer

Engineering, Product & Design /
Full-time, Remote /
About us:
Practice Better is a leading all-in-one practice management software solution transforming how health & wellness professionals run their practices and support their clients. The company serves 15,000+ customers in over 70+ countries across the globe, and processes hundreds of millions annually in payments on behalf of customers. Over 65% of growth in our customer base comes from word of mouth and referrals, which is a testament to our strong brand and community. Practice Better has recorded a 300% compound annual growth rate in revenue since inception, and we are well-positioned for continuous growth in the years to come.

How we work:
Practice Better operates remote-first, hybrid optional. We ensure each member of our team is equipped with the necessary tools to perform effectively within the comfort of their own space. However flexibility is important! So if you need to stretch your legs or whiteboard with your team, you can use our beautiful, private downtown Toronto office.

About the Position: 

Job Title: Senior QA Automation Engineer 
Location: Candidate must be located in Canada or the USA. Our office is located in Toronto, ON, Canada, but the role is remote/hybrid/flexible.
Reports to: VP, EPD

Position Overview:
We are looking for an experienced and motivated Senior QA Automation and Test Engineer to join our growing Engineering Product and Design team. You will play a crucial role in ensuring the quality and reliability of our AI-powered all-in-one practice management platform. In this role, you will be responsible for applying your technical expertise to help us design and lay the foundation of our testing framework, drive testing best practices and standards, and lead by example through writing effective automated tests. 

We’re counting on you to:

    • Contribute and collaborate as part of a cross-functional team (with Engineering, Product, and Design stakeholders) to drive a culture of quality throughout the product development lifecycle. 
    • Design, develop and maintain robust automation testing frameworks and tooling to automate the testing process. 
    • Influence and educate teams in the use of and writing scalable, efficient test suites for various software components.
    • Lead by example through writing high-quality, maintainable, and efficient automated tests for end-to-end, integration and API testing.  
    • Lead the establishment and enforcement of testing best practices and standards across different types of testing including functional, performance, and security testing. 
    • Proactively identify areas for improvement in the testing process and contribute to the continuous enhancement of testing strategies. 
    • Collaborate with cross-functional teams to promote a culture of quality throughout the development lifecycle. 
    • Work closely with engineering and product teams to understand requirements and ensure comprehensive test coverage is built in as part of the definition of done. 
    • Effectively communicate test results and provide actionable feedback to stakeholders. 


    • You have 5-8+ years of experience in software development with a focus on designing and implementing test frameworks
    • Bachelor’s degree in Computer Science or a related technical field 

Who you are:

    • In-depth knowledge of testing methodologies, tools, and best practices. 
    • Self-motivated to identify a problem and independently solve it
    • You take pride in your work and care about the performance, quality, and security of what you release
    • Strong mentorship and team leading skills 
    • Excellent communication skills (written and verbal) 
    • Tenacious curiosity with a strong drive to pursue continuous learning 

Our tech stack:

    • .NET, AngularJS/jquery, Angular, and TypeScript 
    • [Mobile] Cordova, Java, Objective-C and Swift
    • MongoDB, S3, SQS, Lambda - AWS  
    • Bitbucket, Slack

Our Perks and Benefits:

    • Unlimited Vacation: We believe you can be highly productive and still have plenty of time for life outside of work.
    • Generous health benefits plan: Coverage starts from Day 1 and includes vision & dental.
    • Choose your device: Are you team windows or apple? You shouldn’t have to compromise, especially if you work more efficiently on a specific operating system. When you join us, you get to pick!
    • Home Office Allowance: $500/year to ensure your home office is set up for optimal comfort and productivity.
    • Health & Wellness Allowance: $750/year to support your health & wellness related goals and hobbies.
    • Learning & Development Allowance: $1000/year to explore a new skill, attend a conference, read some new books, etc.
    • Fully Remote: Work from the comfort of your own home with the choice to access our downtown Toronto office for a change of scenery. 
    • Events & Free Lunches: We prioritize weekly team bonding and monthly company-wide social events with a lunch stipend. We pride ourselves on maintaining a culture where everyone feels engaged, inspired, and excited to come to work every day.

Practice Better is a respectful, caring, and inclusive workplace. We are committed to accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the position. Applicants need to make their requirements known when contacted.

Practice Better is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, color, religion, sex, national origins, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.