Technical Pre-Sales (PL)
Warsaw / Cracow
Customer Success /
Technical Pre-sales /
If you have software developer experience and you like to interact with customers, then this role is for you!
We are looking for a Technical Pre-Sales to join our Customer Success team in Poland.
The team is responsible for the satisfaction of the clients from the integration period.
Currently, the Customer Success team consists of 12 employees, and we are looking for our first technical Pre-sales colleague to join our growing team.
Some of our Polish customers are: Eobuwie, Taniaksiazka.pl, Bee.pl, Aptekazawiszy.pl, Militaria.pl, Selsey.pl.
What you will need to do in the role:
- Attend enterprise customer demos as the technical authority
- Work closely with sales to build enterprise customer relationships
- Coordinate the integration of our search modules (work with customer and Prefixbox Integration Team)
- Regularly educate customers on product features
- Influence product development based on customer feedback
What skills and experience are essential for the position?
- Web development background is a must
- Advanced/native Polish proficiency
- Strong communication skills
- Strong analytical skills
- Patient and a friendly attitude with customers
- Organized, structured, and independent worker
- Good English communication skills (communication with the Budapest team and some client is in English)
Why we think you will love working here?
- Performance-based annual bonus
- Salary increases: every year
- Remote work possibility
- Travel to and from Budapest for training and team events
- Monthly travel budget
- Experienced, talented colleagues
- Supportive and open leaders and teammates
- International work environment
- Frequent in-house trainings to deepen your knowledge
- High degree of transparency and flexibility from management
- Team building programs to get to know your colleagues and have fun
- A constantly growing company with an international presence, a highly innovative product, and a leading market position
- Get to know the domestic and international e-commerce market: if you are interested in the customer and not just the product
- Company laptop and phone
