IT Project Manager

Budapest /
Customer Success /
Customer Success Manager
We are looking for a Customer Success team member to join our rapidly expanding international team in Budapest.

We are looking for someone who speaks English fluently,  is an excellent communicator and has a great understanding of technology.
If you have a passion for web development and are looking to get into a customer facing role, this is a great opportunity for you!

In this role, you can perfect your technological, sales, project management, presentation, and product development skills.

What you will need to do in the role:

    • Coordinate the integration of Prefixbox’s modules (together with the client’s and Prefixbox’s own  technical teams)
    • Understand the customer’s technical requirements and be the liaison between them and Prefixbox
    • Create an integration project plan based on the customer requirements (agree on the deadlines, milestones)
    • On-boarding customers
    • Attend product demo meetings as a technical counterpart to Sales
    • Influence product development based on feedback
    • Participate in customer meetings (online and occasionally in person)

What skills and experience are essential for the position?

    • IT project management experience
    • Web development experience
    • Excellent communication skills
    • Strong problem-solving skills
    • Strong analytical skills
    • Patient and a friendly attitude with customers
    • Good command of English (in order to communicate with the team and customers)

Advantages regarding the position:

    • Familiarity with Google Analytics
    • German language skills
    • A quick learner, who loves new challenges

Why we think you will love working here:

    • Performance-related annual bonus and yearly salary increases
    • A company culture with a supportive team, positive and open communication, and room for personal initiative and growth
    • High degree of transparency and flexibility from managers
    • An opportunity to learn about the national and international e-commerce market
    • An international working environment where you can improve your language skills
    • We are a constantly growing company with a highly innovative product, and a leading market position
    • Frequent in-house trainings, to continuously expand your knowledge
    • Team building programs to get to know your colleagues and have fun
    • Coffee, tea, fruit, and beer in the office
    • Company laptop and phone
    • Home office possibility