IT Technician
Milwaukie, OR
Stoner Electric - Oregon – IT /
Contract /
On-site
Who We Are
Stoner Electric, a Prime Electric company, has been a leading commercial electric company in the Pacific Northwest region for over 50 years. We specialize in delivering high-quality electrical contracting services to clients of all sizes. As electrical experts, we have established ourselves as leaders in our region across all facets of electrical contracting. Our experience and capabilities enable us to collaborate with clients throughout the entire lifecycle of their electrical systems, from pre-construction and design services to construction and maintenance.
Position Summary:
Under general supervision, performs a variety of computer- and network-related tasks in support of the organization’s information technology function.
This contract will have a duration of 9-12 months before re-evaluation of terms if necessary.
What You Will Do
- Diagnoses computer problems, monitors computer processing systems
- Installs, modifies and repairs hardware/software
- Performs tests on computer equipment and programs
- Provides technical assistance and support for incoming queries and issues related to computer systems, software and hardware
- First point of contact for and triaging incoming tickets.
- Responds to questions/helpdesk tickets, whether in person, over the phone or via email
- Installs workstations and, when needed, trains end-users on computer use
- Builds, deploys and cleans-up computers and mobile devices
- Assists with computer set-up, configuration and troubleshooting for remote jobsites and offices
- Maintains current and accurate inventory of technology hardware, software and resources
- Complies with and enforces internal policies, processes, and procedures
- Adhere to the PRIME Safety Program, complying with safety regulations, procedures and safe work practices.
- Maintain a physical presence onsite and provide assistance to specific groups, managers and project management teams as needed.
- Performs other duties as requested; duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
What You Will Need to be Successful
- Associate’s degree (A.A.) or equivalent from two-year college or technical school, and one to three years related experience and/or training; or equivalent combination of education and experience.
- Strong understanding of how software and operating systems work
- Excellent listening, communication and problem-solving skills
- Strong attention to detail with the ability to organize, prioritize and manage multiple tasks within set deadlines
- Ability to think logically and analytically while maintaining a strong customer focus under stressful situations
Special Requirements/Physical Demands/Working Conditions
- Work is primarily performed in an office setting with minimal health or safety hazards. Noise level and temperature is moderate. Minimal lifting or climbing. This position is expected to be fully in-person, onsite, with some travel not limited to, other offices, work sites and local business errands. Requires operating office machines such as, but not limited to, computers, copiers, scanners and phones.
$22 - $26 an hour
Our Benefits
100% coverage for Medical, Dental, and Vision, including dependents, with no premium cost to the employee. 401k Program w/ Employer Match Discretionary Profit Sharing Program Paid Time off and Holiday Time Off
*Stoner Electric does not engage with or utilize recruiting or placement agencies for any recruiting or hiring needs. Stoner hiring managers are not authorized to review or accept resume referrals from any agencies.
This employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
