Manager, RFID & Retail Inventory
West Hollywood, CA
Princess Polly US – Retail Operations /
Full Time /
On-site
Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.
As a part of A.K.A Brands, we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.
Think you can help us in our journey of becoming the best four-wall shopping destination like… ever? If you're a motivated team player that's obsessed with all things fashion and pop culture, we'd love to hear from you.
POSITION SUMMARY
We’re looking for a Manager, RFID & Retail Inventory to lead RFID and inventory operations across Princess Polly’s expanding store fleet. This role owns end-to-end strategy, performance, and continuous improvement for RFID technology, inventory control practices, and stockroom processes that fuel exceptional customer and team experiences.
Reporting to the Sr. Manager of Store Operations, this role acts as the principal contact for all RFID and retail inventory initiatives, driving collaboration across Retail, DC Ops, Supply Chain, IT, Planning and Merchandising. This role will directly influence how merchandise moves through our retail ecosystem, from DC to store floor, ensuring seamless synchronization across ERP, POS and RFID platforms.
RESPONSIBILITIES:
-Own the strategic roadmap and execution of RFID systems and inventory processes across all retail locations.
-Serve as the primary subject matter expert and decision maker for RFID platform performance, optimization and vendor management.
-Lead innovation and improvement of inventory flow and visibility, driving scalable practices from shipment to shelf.
-Partner with store leadership to ensure operational excellence in tagging, cycle counts, transfers and inventory integrity.
-Configure and oversee RFID and inventory system architecture; ensure accurate and consistent data across Shopify, NetSuite and connected systems.
-Analyze key inventory health metrics (shrink, OOS, negative OH, cycle count compliance) and lead resolution strategies.
-Lead RFID planning, configuration and setup for all new store openings, ensuring high data accuracy pre-launch.
-Oversee project tracking and execution for inventory related initiatives; align stakeholders on status, risks and milestones.
-Own SOP development and enhancement for inventory management and RFID workflows; provide clear documentation and training resources.
-Conduct UAT and validate retail tech enhancements tied to inventory and RFID.
-Identify trends, risks and systemic blockers in RFID usage and inventory execution; propose and drive proactive solutions.
-Provide field facing support and escalation management while balancing strategic program advancement.
COMMERCIAL AND EDUCATION REQUIREMENTS:
-5+ years of experience in retail inventory, store operations or retail technology roles
-Demonstrated success leading RFID implementations or owning inventory systems in a multi-store retail environment
-Strong working knowledge of POS/ERP integrations; NetSuite and Shopify experience highly preferred
-Analytical mindset with advanced Excel/Google Sheets proficiency
-Strong written and verbal communication skills, with proven experience in stakeholder management and training
-Experience leading store openings or systems rollouts in high growth retail environments
-Highly organized with strong project management abilities
-Travel flexibility for new store support and inventory projects as needed (up to 25–45%)
Salary Banding: $107k-132k
$107,000 - $132,000 a year
