Delivery Manager (Riga, Tallinn or remote within EMEA)

Riga or Tallinn /
Product /
/ Remote
The company 

Printify is a high-growth, print-on-demand platform that connects e-commerce merchants and print-on-demand manufacturers. We work in a fast-paced and ever-developing industry with endless growth opportunities. 

James Berdigans, CEO of Printify: “Our mission is to empower creators with on-demand production. Our vision is to transform eCommerce from mass manufacturing to on-demand production, eliminating excess stock and reducing environmental waste.”With no leftover stock and minimal risk, Printify has already helped more than 2 million merchants and creators grow their e-commerce business and sell custom design products without upfront investment. We ensure high quality at low cost.”

The role 

We are looking for someone who thrives in a fast-paced environment, draws energy from pulling together different parts of the organization to create focus on the program objectives, and creates value for both Printify and our customers. As a critical part of the team, a successful Delivery Manager will be organized, strong in project management, able to shift seamlessly between shaping larger organizational priorities and smaller daily tasks, and have excellent communication skills.

Your responsibilities:

    • Collaborate with key stakeholders to align priorities for the assigned programs/projects in the context of organizational strategic objectives.
    • Oversee and manage ongoing operational needs and key deliverables for the function and/or organization. Create operational rhythm and use metrics to facilitate alignment on key issues and opportunities.
    • Own the development, organization, and execution of large, complex projects from inception to operational execution and effectively develop and communicate program/project statuses.
    • Facilitate and lead discussions regarding scope and deliverables. Track action items and follow-ups as needed.
    • Take ownership of documentation and knowledge repositories in relation to your programs/projects; as well as being the central point of contact for all topics related to delivery.
    • Build strong relationships with teams and stakeholders to support organizational strategy and priorities.
    • Partner with the Delivery Owner to manage escalations and align tasks to the overall operational rhythm, while anticipating needs to further improve delivery.

Minimum Qualifications:

    • An agile mindset
    • 3-5 years of experience with project management, research, operations, consulting, or related field.
    • Experience working with team members from all levels of an organization.
    • Experience managing multiple tasks under deadlines and shifting priorities whilst maintaining focus on the overall objectives of the programs/projects.
    • Experience delivering solutions in a matrix environment.
    • Experience influencing stakeholders with conflicting priorities.

Preferred Qualifications:

    • Effective communication skills, including experience in defining and simplifying complex concepts and communicating them back to stakeholders.
    • Strong negotiation skills.
    • Experience presenting and working effectively with senior stakeholders.
    • Experience building and cultivating relationships.
    • Track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized and structured manner.

What we offer:

    • Stock options so you own a part of Printify
    • Opportunity to work fully remotely within EMEA time zones
    • Work from anywhere - our Printify Houses in Riga or Tallinn, your remote home office, or a co-working hub
    • Start your workday anywhere between 7 AM and 11 AM. As long as the job is done and you’re happy and healthy, you can adapt your workflow 
    • Apple MacBook laptop as your standard work equipment, covered by Printify
    • International relocation support for international candidates who wish to work in Riga or Tallinn
    • Access to mentorship, internal meetups, and hackathons both on-site and online
    • A learning budget for your professional development based on a position level and access to our book library
    • Health insurance or health insurance budget depending on your location and contract type
    • Paid health days whenever you need them without a doctor's note depending on your contract type
    • Extra paid days off for well-being as well as a celebration day of your choosing
    • Access to the in-house gym or gym allowance depending on your location and contract type
Joining Printify means joining an international company with an amazing team that has grown to over 500 people. At Printify, people from over 20 nationalities and with many different backgrounds are working together in our Riga or Tallinn office and around the world.  

We play to win together, and we always strive for excellence. We want to achieve great things and make a meaningful change in our customers’ lives. Our customers are our most important asset and our compass in showing us the direction to go. We value a strong learning culture and are united by a growth mindset. 

Words from our investors:

Richard Branson, Founder of the Virgin Group: “Entrepreneurial spirit runs through the Virgin Group, which is why I’m proud to support Printify. Both Printify’s vision and success story to date embed this special entrepreneurial spirit, which in turn has created a rapidly growing and robust e-commerce platform. Printify’s unique proposition helps people market their brands through customizable products, with no upfront investment. We’re excited to support its growth in the coming years.”

Elise Fahlen, Investment Manager at H&M CO:LAB: “With the world experiencing rapid growth in on-demand services, H&M Group is thrilled to have invested in Printify and the team behind it. The execution of the founder’s vision and their impressive success to date speaks not only to the scalability of the product but also to their ability to be a long-standing industry leader in this space.”

Dino Becirovic, Principal at Index Ventures: "Printify is the leading marketplace for on-demand manufacturing, offering the largest selection of products and print providers. They have removed all the barriers to product creation and enabled over 2 million creators to launch successful merchandise businesses at the push of a button. Over time, as more manufacturers come online and more methods become available, Printify will allow any creator to bring their wildest product ideas to reality.”