Hello. We are Prismic.

We are building the next innovation beyond headless CMS— a Headless Website Builder that’s used by thousands of companies globally. Creative developers use Prismic to build modern websites and empower marketing teams to easily edit them. With over 5,000 paying clients and 300+ enterprise accounts like AXA, Bershka, Deliveroo, and TicketMaster, we are scaling quickly.

Prismic is a place for ambitious individuals. After four years of bootstrapped success, we secured VC funding to accelerate growth and turn our innovation into a global movement. Our mission is to create the go-to workflow for modern web development.

As we scale, our commitment to reliability and secure infrastructure grows stronger. We're looking for a Service Reliability Engineer 2 to join our SRE team and take on company-level initiatives that shape the availability, scalability, and observability of our systems.

- Enhance Observability: Create and evolve dashboards, experimenting with LLMs to support faster incident detection and smarter resolution.

- Ensure System Reliability: Implement rate limiting with Kong Gateway to keep traffic flowing smoothly and systems performing under pressure.

- Champion Security: Apply security standards with Vanta and AWS programs to keep our infrastructure safe and trustworthy.

- Automate Operations: Eliminate repetitive tasks by building tools and processes that free teams to focus on innovation.

- Collaborate with Engineering: Work with development teams to enable autonomy while building a culture of shared responsibility for reliability.

- Lead Incident Response: Drive incident management processes, communicate clearly with stakeholders, and turn learnings into long-term improvements.

- Make high availability, scalability, and reliability a priority in your work.

- Have experience running and improving incident response, and can communicate clearly with stakeholders during and after incidents.

- Keep security in mind when designing and improving infrastructure.

- Know how to design and maintain CI/CD pipelines to support fast and safe delivery.

- Use and improve observability tools to monitor system health and performance.

- Are curious about new technologies, including AI tools, and eager to experiment when they can bring real value.

- Enjoy collaborating with engineering teams and believe reliability is a shared responsibility.

Cloud: AWS (EC2, Lambda, ECS, CloudFront, S3, Aurora)

Infrastructure as Code: Terraform, CloudFormation, Pulumi, SST

Configuration Management: Ansible

API Gateway: Kong Gateway

Observability: Grafana, OpenSearch, Zabbix, AWS CloudWatch

CI/CD: GitHub Actions

Languages: TypeScript, Python

Firstly, we are hiring across Europe, and this is a remote position.

-Macbook: get top-notch tech to work with

-Home office budget: set up your ideal workspace

-International share-out, an opportunity to discuss current affairs and compare life in your respective countries, and escape from your usual bubble. Sessions are led by a public speaking expert

-Yoga classes: online and onsite, 3x a week

-Yearly company gatherings to take a break from the routine and give you the chance to meet the international teams!

(also, other benefits that may depend on the country you’re based in)

-You get the chance to visit us from time to time and spend a few days at the Paris office

-We organize virtual events to stay connected with each other

-We do our best to nurture a relaxed and informal atmosphere, enabling you to feel supported, thrive at your job, and keep learning.

Ready to join an innovative team and make a significant impact?

Apply now to become an SRE at Prismic and help us shape the future of web development.

We can't wait to see what you'll bring to our team!