Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.

At PROCEPT BioRobotics, you will be part of a team developing a surgical robot that combines real-time data, multi-dimensional imaging, and robotics to remove prostate tissue. As PROCEPT BioRobotics continues to expand, the Design Quality Assurance group requires a Failure Analysis Technician to support complaint investigations and root cause analysis. In this role, you will manage the failure analysis laboratory, perform device testing with advanced tools and capital equipment, and generate high-quality documentation to support regulatory and audit requirements. You will work closely with cross-functional engineering teams to analyze device failures, identify causes, and ensure accurate, compliant reporting.

·         As a Failure Analysis Technician, you will be responsible for managing the failure analysis laboratory, including handling devices exposed to bloodborne pathogens.

·         Maintain a clean, organized, and compliant lab environment in accordance with safety, biosafety, and 5S lean principles.

·         Track and manage a high volume of devices through the failure analysis workflow, ensuring accurate labeling, chain-of-custody, and status tracking.

·         Perform detailed physical and functional testing on devices using advanced tools (e.g., oscilloscopes, data acquisition systems) as well as capital equipment test setups.

·         Conduct complaint and failure investigations, working closely with design, quality, and reliability engineers to identify root causes.

·         Document test protocols, results, and findings with precision, following Good Documentation Practices (GDP) and ensuring records are audit-ready.

·         Write clear, structured investigation reports that meet regulatory, quality system, and audit requirements.

·         Collaborate with engineers to analyze test outcomes and recommend potential next steps in root cause analysis.

·          Support continuous improvement by identifying gaps in lab processes, documentation, and equipment management.

·         Ensure all test equipment is properly maintained, calibrated, and compliant with internal and external standards.

 

·         High School Equivalent with 2-year experience, or 1-year technical degree/diploma with 1-year experience in a laboratory, testing, or failure analysis environment

·         Strong organizational skills with ability to manage multiple tasks simultaneously

·         Knowledge of Good Documentation Practices (GDP) and experience writing technical reports that withstand regulatory and audit scrutiny.

·         Demonstrate experience in computer skills, and be comfortable with basic Windows-office software e.g., MS Word, Excel, PowerPoint etc.

·         Ability to demonstrate technical problem solving and analytical skills

·         Familiarity with bloodborne pathogen (BBP) handling and biosafety practices

·         Demonstrate basic knowledge of mechanical and electronic concepts

·         Hands on experience using test equipment (e.g., Oscilloscope, Multi-meter, Test logger, Thermocouples etc.)

·         Experience in medical device industry, particularly in a regulated environment (FDA QSR, ISO 13485, EU MDR).

·         Prior experience supporting complaint handling, CAPA, or reliability/failure analysis.

·         Familiarity with Lean/5S lab organization practices.

·         Experience with capital equipment, electromechanical systems, or robotics testing.

·         While performing the duties of this job, the technician is regularly working in a laboratory environment

$56,000 - $66,000 a year

At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.

 

And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.

 

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.

 

An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!

 

BENEFITS OF WORKING AT PROCEPT! 

PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more!

PROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.

 

Procept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

 

We’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.