Sales Operations Specialist
Colombia/Mexico
Finance – Finance /
Full-time /
Remote
Proper is a quickly growing startup that values your skills, voice, and happiness.
We’re a team of developers, designers, engineers, accountants, CPAs, project managers, and creatives from all over the world. But we’re also surfers, hikers, Sichuan-eaters, photographers, artists, world travelers, meme lovers, and life-havers.
Together, we provide the most technologically advanced property accounting services in the world - and we think that’s pretty epic. We’re proud to be creating something new that improves people’s lives while working together in a culture of collaboration, respect, communication, joy, and personal growth.
Read more about what we do at Proper.ai
We’re proud to create something new that improves people’s lives while working together in a culture of collaboration, respect, communication, joy, and personal growth.
Role Overview:
The Sales Operations Specialist is responsible for ensuring the smooth operation and scaling of the sales team. This role manages contact assignments for SDR outbound efforts, defines qualification and lead routing rules for Account Executives, reports on pipeline health and performance metrics, tracks sales for variable compensation, and drives accountability across the sales organization.
Key Responsibilities
- Core Functional Responsibilities:
- Performance and Metrics Tracking:
- Training and Development:
. Manage and optimize the assignment of contacts for SDR outbound efforts.
. Define and maintain rules of engagement for AE lead qualification and routing.
. Build, maintain, and optimize reporting dashboards in HubSpot.
. Monitor pipeline health and deliver actionable insights to leadership.
. Track, calculate, and report variable compensation for SDRs and AEs.
. Collaborate cross-functionally with Sales, Marketing, and Finance to ensure alignment.
. Drive accountability within the sales team by enforcing processes and reporting outcomes.
. Define and report on key sales KPIs (e.g., conversion rates, pipeline velocity, win rates).
. Analyze sales data and trends to recommend operational improvements.
. Regularly present performance metrics to leadership.
. Train SDRs and AEs on process updates, rules of engagement, and reporting tools.
. Support knowledge sharing of HubSpot best practices.
Required Hard Skills
- HubSpot CRM expertise (pipeline reporting, workflows, automation).
- Sales analytics and reporting skills.
- Compensation tracking and data accuracy management.
- Sales process optimization and documentation.
- Strong Excel/Google Sheets or BI tool proficiency.
Required Soft Skills
- Effective communication and collaboration.
- Critical thinking and problem-solving.
- Process-driven and detail-oriented.
Proper is proud to be an equal opportunity employer committed to creating a diverse environment to work by offering the same opportunities to all applicants regardless of gender, sexual orientation, race, color, religion, disability, national origins, marital status, or other characteristics. We base our talent search exclusively on competencies, abilities and potential.
