Senior Delivery Manager req 555
Remote - East
Customer Solution Services & Support – Field Delivery /
Full-time /
Remote
The global data privacy software market is projected to grow from $2.36 billion in 2022 to $25.85 billion by 2029.
So, if you are searching for an innovative career, then the cybersecurity industry might just be the one for you. Protegrity, an international provider of data protection solutions, is looking for new team members who want to make an impact in a company that prioritizes something we all care about: our privacy.
We need people who recognize the opportunity, can plan effectively, take action and execute in the enterprise marketplace with our intuitive, diverse, and future-forward global teams.
So, are you up for collaborating with the best in data security?
Join us on this journey and make an impact with one of the top 25 global software providers. We look forward to making our world become a better place with you on our team.
Apply and discover what’s next today!
As the Senior Delivery Manager, you will act in a prospect and customer-centric role managing parallel delivery and field engineering initiatives to success. We are looking for exceptional talent, ready to make an impact. This position focuses on setting accurate expectations and ensuring successful outcomes for our customers and internal Customer Solution teams. You will work closely with Solution Engineering, Customer Success, Professional Services, Sales, and R&D teams to enable positive prospect and customer technical delivery and valuable results of our products.
You must be a goal oriented, proactive self-starter focused on operational excellence across multiple DevOps teams. You must be able to facilitate the prioritization, planning, and delivery of Protegrity’s software to our customers and internal resources.
The ideal candidate should demonstrate that they possess enthusiasm, vision, technical leadership and teaming skills required to be successful supervising multiple DevOps teams in a semi-unstructured environment within a matrixed growth organization.
Responsibilities:
- Coordinate delivery for cross-functional DevOps teams focused on delivering new installation, new integrations, expanding integrations, or upgrading products
- Plan delivery for internal and external stakeholders [timeline, dependencies, budget/spend, scope, agile delivery]
- Organize cross-functional teams in a Scrum Master capability
- Understand Enterprise Software Development Lifecycle [SDLC] requirements and optimize for efficiency
- Create and support development of DevOps and SDLC processes for repeatability, visibility, collaboration, and transparency
- Collaborate and partner with customer and Protegrity team members to assist and/or develop a delivery plan for customer deployments, maintenance and execution of an Impact or Success Plan
- Leverage customers roadmaps for comprehensive to create a delivery plan based on stakeholder prioritization inputs
- Maintain knowledge of industry trends and technology developments relevant to customer and programmatic space
- Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders
Qualifications:
- Bachelor’s degree in a related field or equivalent education / experience required.
- 12+ years IT experience in a scrum based delivery role with a track record of managing high performing sprint teams/epics simultaneously
- Fluent with various project management tools, esp., Kanban related tools and their configuration to fit specific workflows – esp., Jira
- Proficient with Kanban workflows, formatting, and organization options to fit team/project needs
- Experience building high performing teams as the team forms, and standardizing scrum practices with teams that are unaccustomed or unfamiliar with scrum principles
- Excellent ability to lead conversations at a senior and executive management level and facilitate prioritization/communication across teams and disciplines
- Ability to quickly defuse tense situations and reconcile conflict in a way that doesn’t damage anyone’s credibility
- Excellent verbal and written, communication skills – able to communicate effectively with customers’ stakeholders, throughout the organization without direct supervision or monitoring
- Ability to build relationships quickly to identify opportunities and transform them into action
- Strong tactical, analytical and strategic thinking
- Ability to travel (10% to 30%)
- Energetic, motivated and self-driven to learn and master new technology
- Ability to work independently, managing multiple work streams while tracking details
- Enterprise experience or Solutions architect experience with customer facing skills is highly desirable
- Experience with multi-tenant SaaS or commercial software GTM scrum mastering
- Combination of Agile and/or Scrum master certification
- Knowledge of Cybersecurity best practices and Data Protection, Privacy and Security
- Information Technology and System Knowledge
Preferred Qualifications
Why Choose Protegrity:
- We offer a highly competitive compensation and benefits package as well as the excitement, challenges, and rewards of a fast-growing, entrepreneurial company.
- Become a member of a leading Data Protection, Privacy and Security company during one of the best market opportunities to come along in a generation.
- Competitive Compensation/Total Reward Packages that include:
- Health Benefits (Health/Dental/Vision)
- Paid Time Off (PTO) & Flexible Fridays with approval
- 401K
- Annual Bonus Incentives
- Commission Plan with accelerators
- Short- and Long-Term Disability
- Work on global projects with diverse, energetic, team members who respect each other and celebrate differences.
- Remote workforce
Working Model
- This role is available as fully home-based and generally would require you to attend on-site meetings only occasionally based on business needs. In certain circumstances the work model may change to accommodate business needs.
We offer a competitive salary and comprehensive benefits with generous vacation and holiday time off. All employees are also provided access to ongoing learning & development.
Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All qualified applicants and current employees will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.
Please reference Section 12: Supplemental Notice for Job Applicants in our Privacy Policy to inform you of the categories of personal information that we collect from individuals who inquire about and/or apply to work for Protegrity USA, Inc., or its parent company, subsidiaries or affiliates, and the purposes for which we use such personal information.
