Job Title: Billing Administrator

Position Summary: The Billing Administrator is responsible for preparing, reviewing, and distributing accurate and timely invoices to customers while ensuring compliance with company policies and contractual obligations. This role supports the broader billing operations by maintaining accurate billing records, addressing discrepancies, and contributing to a smooth and efficient billing cycle. The Billing Administrator will report to the Billing Supervisor and work collaboratively with both internal teams and external stakeholders.

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Key Responsibilities:

Invoice Preparation and Processing:

● Accurately prepare and issue customer invoices in accordance with contract terms and billing schedules.

● Ensure timely delivery of invoices and related documentation.

● Review billing data for completeness, accuracy, and adherence to internal guidelines.

● Make adjustments or corrections to invoices as needed, following approval processes.

Data Validation and Issue Resolution:

● Validate billing information including customer details, pricing, and terms.

● Collaborate with sales, operations, and finance teams to investigate and resolve billing discrepancies.

● Respond to internal and external inquiries regarding invoice status, adjustments, or clarifications.

● Maintain detailed billing records and documentation to support accuracy and compliance.

Reporting and Compliance:

● Assist with generating billing-related reports for management as requested.

● Support month-end closing activities related to accounts receivable.

● Ensure compliance with company billing procedures and relevant regulatory requirements.

Process Improvement:

● Identify and communicate opportunities to improve billing processes or enhance data accuracy.

● Support the implementation of process improvements as directed by the Billing Supervisor.

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Skills and Qualifications:

● Proficiency in accounting or ERP systems (e.g., NetSuite, SAP, Oracle, SAGE) and MS Excel.

● Strong attention to detail and commitment to accuracy.

● Good organizational skills with the ability to manage multiple tasks and meet deadlines.

● Effective written and verbal communication skills.

● Ability to work independently and as part of a collaborative team.

● Familiarity with basic accounting principles and billing practices.

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Education & Experience:

● Minimum 2 years of experience in Billing, Accounts Receivable, or a related field.

● High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business is preferred.

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Work Environment:

● Office-based environment with potential for remote work upon approval.

Schedule:

● Monday through Friday, with occasional overtime as needed.

Travel & Driving:

● No travel or driving required.

Remote Work Eligibility:

● This position is eligible for remote work. To qualify, employees must have a secure and dedicated home office, reliable high-speed internet, and the ability to handle sensitive data responsibly.

● Continued remote work eligibility is based on performance and compliance with company policies.