Fire Alarm Service Technician
San Jose, CA
Operations /
Full-time /
On-site
We are seeking a skilled Fire Alarm Service Technician to join our team!
As a Fire Alarm Service Technician, you will be responsible for the troubleshooting, programming, repair, and maintenance of fire alarm systems to ensure they remain operational and compliant with all relevant codes and standards.
Key Responsibilities:
-Perform fire alarm commissioning to verify system functionality and compliance.
-Conduct routine and emergency troubleshooting, programming, testing, and servicing of fire alarm and low-voltage life safety systems.
--Identify and correct code and non-conformance issues in accordance with regulatory standards.
Maintain strong customer relationships, providing clear communication on system status, deficiencies, and recommended repairs.
-Write detailed work reports and service tickets for completed tasks.
-Read and interpret blueprints, diagrams, submittals, and product manuals to effectively diagnose and repair systems.
-Educate customers on proper system usage, preventative maintenance, and potential upgrades.
-Assess customer sites for additional services or equipment needs and communicate recommendations.
Requirements:
-Minimum 2 years of experience as a Fire Alarm Service Technician.
-Programming experience with EST Fire Alarm Panels (preferred).
-Strong knowledge of NFPA 70 & 72 standards and local AHJ requirements (preferred).
-Proficiency with Windows, Microsoft Office, Microsoft Teams, Apple iOS, and Android.
-Valid state-issued driver’s license with an acceptable driving record.
Working Conditions:
-Exposure to moving mechanical parts and outdoor weather conditions.
-Potential exposure to airborne particles, high work areas, and electrical hazards.
-Moderate noise levels; occasional lifting of up to 50 pounds unassisted.
-Frequently lift and carry toolboxes, tools, equipment, parts, cabling, and/or wiring
-Must be able to push or pull up to 50 pounds
-Frequent ladder climbing, often while carrying up to 50 pounds
The above statements are intended to describe the general nature and level of work of this job and not an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.
About Performance Systems Integration (PSI)
PSI is a leading provider in the Fire & Life Safety industry, serving customers across Washington, Oregon, Northern California, and Idaho. Our services include monitoring, testing and inspections, system maintenance, installations, and code compliance consultations. We prioritize customer satisfaction by investing in our employees' well-being and professional growth.
Why Join Our Team?
At PSI, we foster a culture of innovation, collaboration, and personal development. Joining our team means becoming part of a dynamic, forward-thinking community.
Benefits & Perks:
Competitive and equitable salary
Medical, Dental, and Vision insurance
Company-paid Life and Long-Term Disability Insurance
Health Savings Account (HSA) with generous company contribution
Flexible Spending Accounts (FSA) for medical and dependent care
Employee Assistance Program (EAP)
Paid Time Off (PTO) plan
10 paid holidays per year
Safe Harbor 401(k) Retirement Plan with company match
Training and Development programs
Additional perks for Field Technicians, including:
Annual Work Boot Allowance
Quarterly Employee Appreciation Events
Up-to-date vehicles and company-provided hand tools
Additional PTO for extended travel assignments
PTO Yearly Cash Out option for hourly, non-exempt employees
Employee Referral Bonus
Pre-Employment Requirements:
Selected candidates will undergo a background check, DMV record check (if applicable), and pre-employment drug screening (if required) following a signed offer.
Equal Employment Opportunity Statement:
PSI and its affiliates are Equal Employment Opportunity employers. Employment decisions are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy and related medical conditions), sexual orientation, gender identity or expression, age, family or parental status, genetic information, veteran status, disability status, or any other legally protected characteristic in the locations we operate.
If you require assistance submitting your application due to a disability or incompatible assistive technology, please contact HR@psintegrated.com, and we will provide reasonable accommodations as required by law.
$45 - $55 an hour
