Oracle Data Base Administrator
Bengaluru
Pythian Global Support – Global Support /
Full Time /
Hybrid
Senior Support Administrator
Bengaluru | Hybrid Office-Based
Why you?
Are you a DBA, IT System Administrator who lives in Bangalore? Are you excited about supporting database infrastructures and working closely with various cloud environments? As a Senior Support Administrator, you will work as part of a team to supply complete support for all aspects of managed database and application infrastructure operations to a variety of Pythian customers.
If this is you, and you wonder what it would be like to work at Pythian, reach out to us and find out!
What will you be doing?
- Oversee backup, clustering, mirroring, replication, failover, and restoration and recovery of corrupted databases, develop and review action plans (such as maintenance, deployment, upgrades, etc.), and complete all relevant customer documentation. Develop a thorough understanding of all relevant customer information including warnings, handoffs, briefing notes, etc.
- Provide initial support to our customers on infrastructure and database issues, troubleshooting, and resolution of problems related to performance issues for database systems.
- Respond to customer’s tickets in a timely and efficient manner and escalate issues with urgency when required (aligned to ITIL best practice).
- Coordination, analysis, design, implementation, and administration of database solutions, including database server configuration and maintenance.
- Analyze customer’s infrastructure and processes and recommend to customers, best practices for improvements to current operational processes and procedures to ensure that databases remain operational for maximum uptime and recoverability.
- Administration of backup procedures and disaster recovery plans, provide proactive monitoring to head-off potential issues before they become incidents, respond to monitoring alerts, and carry out troubleshooting of operational problems.
- Contribute to, improve and maintain team documentation about customer systems and infrastructure, procedures, policies and schedules.
- Work collaboratively with teammates to contribute to the continuous improvement of our working culture.
- Mentor and cross-train teammates on technologies and processes, to improve the technical excellence of the team.
What do we need from you?
- 4-6 years of experience in database administration and infrastructure support
- Database Administration including: managing server and database storage, Installing, configuring and upgrading databases and performance tuning of database server.
- Designing and implementing various backup/recovery strategies.
- SSRS & Power BI, SSIS, and BI experience.
- Coding scripts, procedures, functions, etc.
- Windows Server deployment, configuration and performance tuning
- Active Directory architecture, deployment, migration and group policy management as well as a strong understanding of backup solutions
- Experience working with at least one major cloud provider. Preferably Google but AWS or Azure would suffice (including infrastructure as code deployment with Cloud Formation, Terraform, Opsworks etc)
- Common Linux distribution platform installation, configuration and performance tuning
- TCP/IP networking, NIC bonding and network services configuration (DNS, NTP, DHCP, SMTP, etc.)
- Operation and administration of virtual infrastructure, including experience with at least one hypervisor (VMware, Hyper-V, KVM, etc.)
- Ability to describe IaaS, PaaS, SaaS, pros and cons of each, use cases for virtualization and cloud
- Administration of web servers and supporting technologies, including network load balancers
- Scripting and automation of administrative tasks using bash, python, ruby, go etc.
- Exposure and operational experience with network monitoring systems (NMS)
- Ability to pick up new technologies quickly
- Sound grasp of one or more frameworks such as ITIL, Agile, or Lean Six SigmaAbility to pick up new technologies quickly, understand problems and apply knowledge appropriately.
- Demonstrated experience with writing technical documentation, such as how-to KB articles, runbook, whitepaper or similar items.
What do you get in return?
- Love your career: Competitive total rewards package with excellent take home salaries, shifted work time bonus (if applicable) and an annual bonus plan!
- Love your development: Hone your skills or learn new ones with a minimum 0.6 Lakh INR* annual training allowance; 2 paid professional development days, attend conferences, become certified, whatever you like!
- Love your work/life balance: 3 weeks of paid time off and flexible working hours. All you need is a stable internet connection!
- Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, with 0.3 lakh INR* budget to personalise your work environment!
- Love your community: Blog during work hours; take a day off and volunteer for your favorite charity.
Why Pythian
Pythian excels at helping businesses use data, analytics, and cloud to transform how they compete and win by delivering advanced on-prem, hybrid, cloud, and multi-cloud solutions. In the early years, we focused on supporting mission-critical operational databases, and as our experts became known for their ability to solve the toughest data challenges, our services grew to meet the rapidly changing needs of our clients; expanding from on-premise to the cloud and from operational to analytics data systems.
A powerful combination of extensive expertise in data and cloud, as well as our ability to keep ahead of the latest bleeding-edge technologies, makes us the perfect partner. We help mid- and large-sized businesses transform to stay ahead in today’s rapidly changing digital economy.
We pride ourselves on our ability to deliver innovative solutions that meet the specific data goals of each client and have built meaningful partnerships with major cloud vendors AWS, Google Cloud, Microsoft, and Oracle.
Not the right job for you? Check out what other great jobs Pythian has open around the world!Pythian Careers
Disclaimer
For this job an equivalent combination of education and experience, which results in demonstrated ability to apply skills will also be considered.
Pythian is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
The successful applicant will need to fulfill the requirements necessary to obtain a background check.
Applicants must be legally authorized to work in their country of residence permanently– Pythian will not relocate, sponsor, or file petitions of any kind on behalf of a foreign worker to gain a work visa, become a permanent resident based on a permanent job offer, or to otherwise obtain authorization to work.
Love Your Data™ is a registered trademark of Pythian Services Inc.
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