Senior Technical Writer
San Francisco, CA /
Growing Energy Labs, Inc (Geli) – Technology - Product /
Full-time (Hybrid)
/ Hybrid
This is a San Francisco based position that is currently remote and will have a hybrid schedule once we return to office. We are open to candidates willing to relocate to the San Francisco Bay Area.
ABOUT GELI
Geli (Growing Energy Labs, Inc.) provides software and business solutions to design, connect, and operate energy storage systems ranging in size from residential to utility-scale, as well as grid-tied, microgrid, and off-grid systems. Geli’s suite of products creates an ecosystem where project developers, OEMs, financiers, and project operators can deploy advanced energy projects using a seamless hardware-agnostic software platform.
Geli is a subsidiary of Hanwha Q CELLS, one of the world’s largest photovoltaic manufacturers most recognized for its high-performance, high-quality solar cells and modules.
OUR VISION
Geli is committed to helping make the planet a cleaner, better place to live, both with our software products and through our everyday actions.
Imagine a world where there is less reliance on non-renewable power, where you source your electricity from your neighbors rather than from power stations hundreds of miles away and software makes the best possible use of the solar, wind, and battery storage available. This is our vision.
We are looking for enthusiastic colleagues that are not only fluent in technology, but also share our vision of a world running on 100% renewable energy.
We're looking for a Technical Writer to author, edit, and review product documentation as well as documenting technical software development processes. You will be a core part of the product management team working closely with engineering, product marketing, and the software development team. In this role, you’ll work with a variety of internal technical resources and attend engineering meetings to gather, write, and publish technical information for external audience. The Tech writer shall produce a variety of top-quality materials such as user manuals, application notes, white papers, & technical documentation including infographics, screenshot markups etc.
The ideal candidate shall possess knowledge of basic electrical engineering and data analytics with demonstrably strong communication and writing skills. Cross functional interaction ability with subject matter experts from software engineering, UI/UX developers, data scientists, product managers, field engineers is necessary to be successful in this role. We are looking for writers with demonstrated experience simplifying complex ideas and are open to candidates with a background in software engineering, technical writing, or the world of teaching, curriculum development, or scientific publication.
RESPONSIBILITIES
- Work with product managers, product marketing, and software engineers to produce and maintain world-class documentation, including: User Manuals/Guides, Integration Guides, Technical Processes, etc.
- Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
- Gather and analyze technical and product information from various sources to document new or changing product functionality.
- Maintain a library of application documentation, cataloging it for internal and/or external use.
- Create in-depth user guides, FAQs, technical overviews, and in-product help documentation.
- Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
- Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
- Maintain a library of application documentation, cataloging it for internal and/or external use.
- Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent "look and feel”.
- Publish Release Notes for our software for delivery to a broad group of internal and external partners.
REQUIRED QUALIFICATIONS
- Bachelor's Degree, preferably in a technical field such as computer science, renewable energy or a focus on English, writing, or communications.
- 4-5 years’ experience working as a Technical Writer or in related job role.
- Experience in creating documentation for audiences with different levels of technical skill.
- Excellent writing, editing, and communication skills.
- Interest in Cleantech, Internet of Things (IoT), Smart Grid, renewable energy, and energy storage
ADDITIONAL PLUSES
- Experience working with Agile/Scrum software development teams.
- Experience writing content for software applications using a CMS.
- Experience creating infographics such as diagrams, screenshots, workflows, graphs, etc.
BENEFITS OF WORKING AT GELI
Competitive salary commensurate with experience
Competitive benefits offerings
Convenient accessible location in downtown San Francisco
Flexible work-from-home-office opportunities, as determined by position and job duties
WORK ENVIRONMENT
Make a difference: join a group of people who are passionate about renewable energy
Have an impact: the company is still small enough that everyone’s contribution has a significant impact to the success of the company
Many opportunities to lead teams, projects, and contribute to development
Casual professional working environment: there’s no need to dress up, just present your best self
Work collaboratively in a diverse environment- we commit to reaching better decisions by respecting opinions and working through disagreements
DIVERSITY
We value the insights that a diverse team can bring. We encourage applications from members of groups that have been traditionally underrepresented in tech.
Growing Energy Labs, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
