AML Analyst- Italian Market (First line of defense, transaction monitoring)
Milan
Operations & Customer Success – AML - Italy 🇮🇹 /
Full-time /
Hybrid
Our mission? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe’s leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance.
Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 600,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!
Our values:
Customer focus | Prioritize customers in everything you do
Ownership | Own your part, get things done
Teamwork | Make (team)work easy
Mastery | Continuously raise the bar
Integrity | Always do what’s right, and respect people
Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 55% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.
⭐ Mission
Join Qonto's AML team and play a crucial role in protecting our 600,000 customers from financial crime while safeguarding Qonto from reputational risks. You'll be part of a 9-person team conducting first-level anti-money laundering detection, processing alerts, and ensuring compliance as we prepare for Italy's market relaunch in this fast-growing fintech environment.
As an AML Analyst, you'll work directly with Alessandro Scandolara and contribute to maintaining our 95% compliance rate while bringing fresh energy and initiative to a team ready for new perspectives.
👩💻🧑💻 As an AML Analyst at Qonto, you will:
• Analyze transactions and supporting documents (invoices, contracts, bank statements) to identify suspicious patterns related to money laundering, terrorism financing, tax evasion, and fraud
• Communicate with customers and counterparts to obtain key information and validate SEPA transfers
• Collaborate with local authorities when receiving legal requests and criminal seizures
• Support other teams (Onboarding, Customer Service, Banking Operations) when suspicions arise regarding customers
• Work in alignment with the Anti-Financial Crime team who handles case declarations to competent authorities
🤔 What you can expect:
• Team Context: You'll join a team of 9 people (6 in Milan, 1 in Barcelona, 2 in Paris) that values bottom-up contributions and collaborative problem-solving rather than top-down management
• Performance Framework: Clear KPI structure with 95% compliance rate target, 60% productivity focus on alert handling, and 40% dedicated to meetings, projects, and team collaboration
• Tools & Technology: Work with cutting-edge tools including Forest (back-office operations), Metabase (pattern detection dashboards), SEON (fraud detection), plus standard tools like Zendesk, Slack, and Notion
• Market Opportunity: Be part of Italy's market relaunch in a fast-growing fintech serving the newest technologies and fastest-growing companies
🤝 About your future manager
Alessandro joined Qonto in January and brings a collaborative leadership style focused on team growth. He believes everyone can have an impact and contribute to solving challenges together. Rather than imposing solutions top-down, he encourages bottom-up initiatives and ensures everyone has the support and autonomy to improve themselves, systems, and processes.
🏅 About You
• AML/CFT Knowledge: Understanding of anti-money laundering fundamentals and ability to detect suspicious activity patterns, preferably with exposure to transaction monitoring tools or financial services
• Analytical Capabilities: Strong pattern recognition, attention to detail, and patience for thorough investigations with curiosity and passion for financial crime detection
• Task Management: Ability to prioritize multiple urgent tasks, manage time effectively, and communicate risks early while maintaining quality standards
• Communication Skills: Clear written and verbal communication in both Italian and English, with ability to explain complex topics simply and collaborate cross-functionally
• Energy & Adaptability: You're an energy giver who's open to feedback, a fast learner and adaptor who can bring fresh air and initiative to the team
At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.
🎁 Perks
A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.
- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
- Competitive salary package;
- Meal vouchers;
- Public transportation reimbursement (part or global);
- A great health insurance (depending on the country);
- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;
- Monthly team events.
💬 Our hiring process:
- Interviews with your Talent Acquisition Manager and future managers
- A remote or live exercise to demonstrate your skills and give you a taste of what working at Qonto could be like
On average, our process lasts 20 working days and offers usually follow within 48 hours 🤞
To learn more about us:
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
