Warehouse Technician (6 Month Fixed Term Contract)
Dallas, Texas
Qsic USA Operations /
Fixed Term Contract /
On-site
About QSIC
QSIC is reinventing in-store audio. We use Audio, Intelligence (AI) and Creativity to redefine the value of in-store audio and drive growth for retailers and brands. Our story began in Australia over a decade ago with a love for music and a simple purpose: to create value that others can’t see. We sought to bring that to life through exceptional audio experiences, so we built the leading intelligent in-store audio platform for retailers and brands. At QSIC, in-store audio has never been just “background noise.” Audio has the power to change the atmosphere, spark emotion and shift the atmosphere. When it’s seamlessly woven into an in-store experience, it doesn’t just play – it connects. It engages shoppers without distracting them, influences decisions where it matters most, and elevates the entire shopping journey. Today, QSIC technology powers thousands of stores across three continents, reaching over 100 million shoppers each month.
- QSIC’s Ad Platform removes the friction of ad production, and instantly creates targeted, brand-aligned messaging with AI. Advertisers can use our Planning solution to eliminate guesswork by having their messages dynamically placed in the market - at the right time, for maximum impact. Every ad play is recorded and verified, providing unprecedented transparency.
- QSIC’s In-Store Audio solutions deliver intelligent, scalable and personalised playlists to match brand identities, and automated volume control to adjust for every moment!
- QSIC Intelligence provides enhanced targeting, and predicts the right message for every moment using our data-driven insights. The QSIC Intelligence solution includes performance analytics and self-service reporting.
Our motivation is to create value that others don’t see. Our promise is to use audio, intelligence and relentless dedication to transform spaces and deliver results. We have team members based in Australia, the United States and Mexico, and received Series B funding in January 2025. We’re just getting started!
About the Role
We’re looking for a detail-oriented and physically capable Warehouse Technician to join the QSIC Operations team in the US. Our Operations team provides end to end support for QSIC clients - from facilitating delivery of hardware and speakers, to providing ongoing IT support to customers. This role is critical to the success of new QSIC venue deployments, for clients like 7-Eleven. You’ll be configuring, testing, packaging, shipping, and receiving QSIC devices on site at the warehouse, as well as helping us build structure around these workflows as we grow globally. You will have the opportunity to collaborate with global colleagues located in Australia and Mexico, in teams including Engineering, Sales and Operations. If you’re someone who takes pride in organization, isn’t afraid of physical labor, and loves solving problems (with good music playing in the background), this role is for you. The role is a great opportunity for someone looking to gain exposure to working at a global technology company, learn from an experienced onsite manager, and develop their IT support experience. This position is a 6 month fixed term contract position, based on site at QSIC’s warehouse in Farmers Branch, Texas.
You Will:
- Configure and test equipment including but not limited to Raspberry Pi devices, PoE switches, PoE speakers, and other hardware (training will be provided)
- Package and ship equipment to customers across North America
- Receive deliveries, which will include sorting and organizing them into their respective locations
- Diagnose and troubleshoot defective or failed equipment to identify the root cause of failure
- Lift, carry, and count products using ladders, carts, or pallet jacks (you must be comfortable with heights)
- Maintain a clean, organized, and safe workspace by adhering to the 5S standards and OSHA requirements for safety
- Communicate with internal team members, delivery drivers, and others on a daily basis. This will often include phone calls, emails, and in person interactions
- Work directly with an experienced Warehouse Manager, who will give you the one on one training and support you need to grow and learn here at QSIC!
- Perform cycle counts and inventory tracking using ladders, carts, and pallet jacks
- Jam out to awesome music while you work (yes, seriously). We provide a fun and enthusiastic environment!
About You
You must:
- Have strong attention to detail — you’re good at noticing when something’s off and fixing it before it becomes a problem
- Be comfortable working on your feet and lifting/moving packages for most of the day
- Be organized, self-starting, and adaptable — there’s lots of work, and plenty of opportunity
- Be curious and willing to learn about QSIC’s tech stack and systems
- Be a good communicator who can work independently and solve problems, but who knows when to loop others in for support
- Have experience effectively communicating over the phone, in person, and online with colleagues and external stakeholders including clients.
Bonus points if you have:
- Experience working in a warehouse, shipping/receiving, or in a tech support role
- Used barcode scanners, inventory systems, or basic databases
- Familiarity with Raspberry Pi, Linux, or quality testing consumer electronicsInterest in business, process improvement, or operational logistics
- A second language (Spanish beneficial)
- Confidence using a range of Apple Mac products and the Google suite (Gmail, Calendar, Meets)
- A passion for building new ways of working and creating efficiencies.
- A strong interest in music
_________________________________________________
*Applications Close midnight Sunday 13 July 2025, AEST*
Our Values
Honesty First: Keep it real, mate. We celebrate frank communication that is direct, open, respectful, and fair. We choose honesty over getting it “perfect” every time
Invent Solutions: Roll up your sleeves. We see a problem and don’t dwell on it but rather - we understand it, we own it, we solve it. We don’t see a wall, but a hurdle ready for us to take.
Learn Everyday: Soak it up. We have a genuine insatiable curiosity and never take ourselves too seriously.
One Team: We are all in this together. We value the diversity of our people—their nuances and differences. When we come together as a team, that’s what makes us truly great.
At QSIC we recognise there is no such thing as a ‘perfect’ candidate. QSIC is a company where everyone has an opportunity. So however you identify, and whatever background you bring with you, please apply if this role interests you. QSIC is an equal opportunity employer, and we know that a diverse workforce is crucial to our success as a business!
