System Analyst (#1557)
Budapest
Business Operations /
Fixed term /
Hybrid
Founded in 1999 in Vienna, the Qualysoft Group is a manufacturer-independent IT consulting and services company, which successfully provides support for its international customers with the aim of boosting their competitiveness and economic efficiency through innovative IT solutions.
Its focus is on financial services providers, telecommunications companies, the automotive industry and energy service providers. Over 400 employees in 6 subsidiaries work together to ensure state of the art solutions for our clients.
We are looking for new colleagues in Qualysoft teams for diverse projects providing continuous learning opportunities. Our common goal is to provide honesty, development and a stable background while getting to know the latest technologies. We are waiting for your application for the position below!
To optimize B2C waste management services and to establish a nationwide, centralized B2C billing and CRM system, a new B2C program is being launched. The first step of this program is to engage with B2C customers through a digital solution. In this role, the System Analyst will play a key part in shaping and supporting this initiative, ensuring the effective design and implementation of the system
Responsibilities:
- Analyze and document business requirements and processes, and translate them into system specifications.
- Support B2C customer relationship and billing processes with IT solutions.
- Contribute to the design, customization, and implementation of the centralized CRM and billing system.
- Define functional requirements for digital communication channels (e.g., web and mobile customer interfaces).
- Collaborate with business stakeholders, developers, and external vendors throughout the system development lifecycle.
- Handle, prioritize, and document user needs, feedback, and system enhancement requests.
- Support the creation of test scenarios and user acceptance testing.
- Prepare and maintain documentation (business specifications, functional descriptions, process diagrams).
Requirements:
- Experience in developing or improving IT processes for end users (preferably residential).
- Familiarity with system integration tasks and workflows.
- Understanding of user interface design principles; ability to review and approve design proposals.
- Practical knowledge of data mapping techniques.
- Hands-on experience with integration testing and supporting IT teams during test phases.
Why we think you will love working here:
With us you count as a person, our doors are always open.
We live the Qualysoft Team Spirit and stand for transparency!
Fresh wind and new ideas are welcome, because standstill is a foreign word at Qualysoft.
