Mobile Support Engineer
Budapest
Software Development /
Fixed term /
Hybrid
Founded in 1999 in Vienna, the Qualysoft Group is a manufacturer-independent IT consulting and services company, which successfully provides support for its international customers with the aim of boosting their competitiveness and economic efficiency through innovative IT solutions.
Its focus is on financial services providers, telecommunications companies, the automotive industry and energy service providers. Over 400 employees in 6 subsidiaries work together to ensure state of the art solutions for our clients.
We are looking for new colleagues in Qualysoft teams for diverse projects providing continuous learning opportunities. Our common goal is to provide honesty, development and a stable background while getting to know the latest technologies. We are waiting for your application for the position below!
Our Team is seeking a Mobile Support Engineer to join our global team of mobile engineers and developers. This team is responsible for delivering and supporting mobile technology solutions that enable the firm’s Bring-Your-Own-Device (BYOD) and corporate mobile services.
The ideal candidate will have a strong technical foundation, excellent problem-solving skills, a strategic mindset, and the ability to collaborate effectively in a dynamic, truly global environment.
Responsibilities
- Provide operational support for the firm’s Microsoft Intune infrastructure within the Mobile Endpoint Squad.
- Perform incident diagnosis, troubleshooting, and escalation for mobile-related end-user issues.
- Deploy mobile services, tools, and applications necessary for the Microsoft Intune platform.
- Optimize processes and hand off repeatable tasks to the Level 2 offshore support team.
- Own and manage problem and change management processes for mobile technologies.
- Create and maintain comprehensive operational support documentation.
- Collaborate with global engineering, infrastructure, and security teams to ensure seamless mobile service delivery.
Requirements
- Solid experience in enterprise Mobile Device Management (MDM) solutions such as Mobile Iron, Microsoft Intune, Blackberry UEM, VMware AirWatch, or equivalent.
- Strong grasp of IT infrastructure fundamentals (networks, databases, load balancers, IT security).
- Hands-on automation or scripting experience using PowerShell, Perl, Python, or Shell scripting.
- In-depth knowledge of iOS and Android mobile operating systems.
- Strong understanding of networking concepts, including internet protocols and troubleshooting.
- Excellent team collaboration skills and ability to work independently.
- Exceptional analytical and troubleshooting skills in a high-pressure, enterprise environment.
- Strong verbal and written communication skills.
Advantages
- Experience with Office 365 and Intune App Protection Policies.
- Understanding of mobile and computer security concepts.
- Basic development knowledge on iOS and/or Android platforms.
- Familiarity with enterprise networking infrastructure, including load balancers and firewalls.
Why we think you will love working here:
With us you count as a person, our doors are always open.
We live the Qualysoft Team Spirit and stand for transparency!
Fresh wind and new ideas are welcome, because standstill is a foreign word at Qualysoft.
