Account Manager
Milan
Sales & Sales Support – Account Management /
Full-time /
Hybrid
We are Quantcast. Global leaders in AI-powered programmatic advertising and media performance. With measurement and consumer analytics in our DNA, we empower marketers to reach audiences and deliver measurable outcomes. Our mission is to make every marketer more successful, every campaign outperforms expectations, empowering brands to build meaningful relationships with consumers and achieve business results.
Since our founding in 2006, Quantcast has led the industry with some market-changing firsts including the first measurement platform for digital publishers and the first AI-powered DSP. If you’re ready to join a passionate team building cutting-edge solutions - Quantcast is for you.
As an Account Manager, you will be responsible for managing relationships of the agency sales team’s largest accounts including focus key accounts from top-tier media, digital or general advertising agencies. You will ensure success of current running business, delivering world class advertising solutions and customer support in order to exceed expectations. You will cultivate strong partnerships with all clients and serve as the face to both external clients and internal teams throughout the organization. You’ll be responsible for both retaining and growing clients and consult with clients to understand and uncover their business needs and how our products can grow their business.
You’ll work collaboratively with the operations teams to ensure campaigns are set up for success. Finally, you will deliver insights and recommendations that lead to scaling opportunities, and up-selling of new products and services.
Responsibilities:
- Be the main point of contact for key accounts, resolving any client issues in a timely manner, and driving the day to day business on behalf of Quantcast clients.
- Develop account strategy that will maximize the amount of advertiser spend with Quantcast.
- Consult to understand clients’ business and brand objectives, and develops data-driven analysis to make recommendations to fulfill objectives.
- Manage on-boarding process of specified new large accounts – act as central project manager within Quantcast to maximize client servicing and a smooth end-to-end process for strategic accounts or those with high potential.
- Serve as a liaison to clients regarding new product launches and advertising opportunities while ensuring that clients are satisfied with their business growth.
- Generate and presents post campaign analysis and uses it to develop and scale clients’ activities.
- Lead quarterly client business reviews that result in continuous renewal and incremental revenue.
- Research client needs to understand how Quantcast can support the client in meeting their business goals.
- Develop forward-thinking, data-driven analysis and recommendations that align with client goals and quantify high-impact opportunities with clear recommendations to pitch to clients
Requirements:
- Minimum 3+ years of client-facing experience, marketing or consulting.
- Proven ability to achieve client partnership across portfolio of business.
- Proven ability to scale account revenue & grow existing business relationships.
- Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.
- Strategic thinking always looking to create opportunities for both clients and Quantcast.
- In-depth knowledge of traditional, digital and mobile media.
- An understanding of direct response and brand principles.
- Strong understanding of programmatic, attribution, and the overall digital landscape.
- Strong client facing experience and ability to influence key decision makers at senior levels.
- Proven track record of establishing and exceeding team and individual goals.
- Strategic thinker with the ability to work cross-functionally and lead internal/external stakeholders.
- Fluency in English and Italian
