Staff Product Designer

United States
Research and Development – Product /
Full-time/ Remote /
😎 Our Culture
Quantum Metric's number one objective is happy people, diverse and inclusive culture.  We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.  

As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges + games, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.  

We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.

At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.

🚀 About you 
You’re looking for an environment, team, and role where you’ll thrive and do the best work of your career. That’s why, as a Senior Product Designer at Quantum Metric: 

You are an owner. You’ll have a “seat at the table” from Day 1. Your partners and peers value what you do and expect you to have strong opinions. 
You are curious about customers, the product, and design. You constantly look for data to better understand the world around you and love to share with others.
You want to grow. You’ll never have to guess about what good looks like. We support you with clear coaching, opportunities and career paths. 
You crave impact. Your success looks like helping thousands of brands meet the needs of over a billion people. Sound exciting? We think so too.
You work from anywhere (and with anyone!). You’ll be able to work where and how you work best: at home, the office, or any mix of both. 

💡About your opportunity 
Quantum Metric bridges the gap between the unknown and delight by helping our clients find, diagnose and analyze all of their digital experiences (and some physical too!). We work with some of the largest brands in the world to build companies maniacally focused on solving for the customer. Our success across Quantum Metric scales to over a billion end users a year. If you want to have an impact, this is the place to do it. We’re a small start up of just over 400 people, but work with some of the largest brands in the world to help customers have better experiences.

We’re looking for someone who:
-Drives alignment, set goals, drives understanding, and motivation with your partners and team.
-Understands your customer to build compelling journeys, scenarios, information architecture, interaction flows, and visual designs.
-Mentors other designers as you play an active role in growing Quantum Metric’s UX team and culture. 
-Puts customers at the center of everything they do.
-Demonstrates experience in delivering successful, intuitive products that scale with the complexity of enterprise.
-Thrives when collaborating on strategy and vision with partners, leaders, and teams.
-Can balance scope, speed, and quality to reach outcomes.
-Understands how your projects align with and advance a company-wide strategy.
-Can own the end-to-end design process, from leading discovery to producing high-fidelity screens to partnering with engineers to get the details right.
-Practices a growth mindset - you want to learn, be challenged and do the same with others. 

About UX at Quantum Metric
Our UX team is a passionate and diverse group who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering, and we design and deliver a crafted experience to our customers by setting a high bar on ease of use. 

We strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too! 

One more thing you should know… There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We value people who bring unique perspectives and add new knowledge to our team. 

You might not feel like you “check all the boxes” as you read this job post. We get it. And we feel these things ourselves, too. But we hope you’ll apply anyway because we’ll take great care in working with you. 

Compensation Range: $175,000 to $210,000
🏆 Perks and Benefits
This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD 
Healthy Rewards – Discount Programs
Calm App access
401k and Options / Equity 
13 company holidays
Unlimited Paid Time Off 
Sick leave
Parental/Adoption Leave
In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunities 
Rewards and recognitions programs 
Robust onboarding and training program
One-time stipend for work at home employees
Monthly business expense stipend
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program 
Lead Referral Program
MacBook and awesome swag delivered to your door
Encouraging and collaborative culture 
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
🐉 About Quantum Metric
As the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line.
Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. 6 of our customers come from the top 25 Fortune 500 Companies. Our customer retention rate is 98%.
In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round, and we are using those funds to accelerate our product and people growth. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last four-consecutive years, and has made Best Places to Work list by Glassdoor, BuiltIn, Fast Company and Forbes.
If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. 

Quantum Metric will only provide offers of employment and all communications regarding employment from an official email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to

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