Refurbishment Technician II
Norristown, PA
Field Service Operations – Refurbishment /
Full-Time /
On-site
The Company
About Quench
Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Quench bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,200 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.com.
About Culligan
Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan’s network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com.
Values: 5Cs
· Culligan as One
· Customers come first
· Commitment to Innovation
· Courage to do what’s right
· Consistently deliver exceptional results
The Role
We are currently seeking a Refurbishment Technician II for our warehouse in Norristown, PA to perform refurbishment service work on our filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. This includes inventory of equipment and parts, maintenance repairs, and equipment refurbishment. The Refurbishment Technician II reports to the Refurbishment Production Manager.
Responsibilities:
· Equipment testing, troubleshooting, scrap processing, equipment washing, equipment rebuilding, new equipment preparation.
· Achievement of productivity metrics required for each assigned activity.
· Use Quench ERP system to transact activities.
· Follow best practices in maintaining a safe work environment and facility.
· Track equipment and parts inventory.
· Perform work neatly, effectively, and consistent with established standards of performance.
· Regular and reliable attendance
Qualifications:
· Excellent organizational skills
· Reliable, Energetic, and Problem Solver
· Ability to think on one’s feet and learn rapidly without a great deal of supervision
· Flexible with performance, and time-sensitive expectations
· Must be disciplined, self-motivated, and able to meet team goals
· Able to work as a team member as well as independently
· Basic computer skills (MS Word, Excel, Outlook)
· Strong command of company’s policies and procedures
· Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
· A desire to continually increase your knowledge of the industries we serve; and, products, services and processes our company can produce
· The employee is often required to stand; walk; sit; use ladders; use hands to manipulate, handle, or feel surfaces, parts and tools; reach with hands and arms and stoop, kneel, crouch, or crawl
· Occasionally lift and/or move up to 50 pounds
· Stands for extended periods of time (8+ hours per day)