Business Intelligence Analyst

United States /
Product – Data & Analytics /
/ Remote
Your Quest: Help make a big difference in healthcare access

At Quest Analytics our team members can fulfill their quest to work in an innovative, collaborative, challenging and flexible environment supportive of personal growth every day. The team is driven to make healthcare more accessible for all Americans. We’re looking for a dedicated full-time Business Intelligence Analyst to join our team. You will provide analytical support to the Product team in solving hard problems in ways that satisfy our customers and our business goals.

 As a BI Analyst at Quest Analytics, you will drive the data model and aggregation that support product, operational and client data needs, collect and organize reporting business requirements, and create dashboards that empower internal stakeholders to make data driven decisions.  There are three areas of focus:  

* Ensure that Client Service has the metrics, drill-down, and reporting capabilities they need to respond to client questions and investigations without the support of engineering.   
* Create self-service dashboards for the Product, Marketing, and Sales teams that allow them to make data driven decisions and proposals using a common view of the data and clear, consistently defined metrics.   
* Create operational dashboards that allow Outreach Services to manage and optimize Quest outreach. 

 The ideal candidate will have the technical skills to develop PowerBI dashboards following industry best practice, the data know-how to work with engineering on optimizing the underlying data model, and the communication skills (written and oral) to work with stakeholders on collecting requirements and providing training on the subsequent dashboards. 

While we empower our teams to figure out the best solutions to the problems that need to be solved, we also hold those teams accountable to the results. We are looking for a Business Intelligence Analyst that is not afraid of signing up for business outcomes.   #LI-Remote

What you'll do:

    • Provide leadership on the best way to translate data into actionable information
    • Work with internal stakeholders to define requirements for self-service dashboards that follow industry best practice
    • Consolidate requirements across stakeholder groups to identify key dashboards vs creating many individual reports
    • Collaborate with engineering to define the data model, data aggregation, and performance needs for the underlying data that will be used in the dashboards. 
    • Act as an agile product owner for an engineering team or contract resources 
    • Create training materials and providing training on self-service dashboards
    • Build PowerBI dashboards that enable stakeholder self-service and follow industry best practice
    • Provide on-going support on investigations around the data presented in the dashboards; collaborate across data management and engineering teams  
    • Ensure that all BI deliverable conform to Quest Data Governance rules 
    • Work within a Kanban framework to deliver on stakeholder requests

What it requires:

    • Degree in an analytical or technical field (e.g. Computer Science, Business Management, Engineering, Information Systems); or equivalent work experience 
    • Power BI Certification a plus  
    • A minimum of 6+ years’ experience as a BI Analyst  
    • Prior experience in building and maintaining PowerBI dashboards and reports and  working with IT to drive requirements for underlying data model required
    • Ability to gather cross-functional requirements and translate them into business deliverables 
    • Demonstrated experience understanding customer needs, and independently translating them into effective solutions 
    • 1 yr+ Experience working with large datasets, healthcare data preferred
    • Intermediate to advanced SQL skills 
    • Familiarity with best practices of business intelligence reporting and dashboards 
    • Experience with statistical concepts preferred 
    • Ability to work independently and as part of a team 
    • Strong communication skills 
    • Excellent troubleshooting, listening and problem-solving skills 
What you’ll appreciate:
•Workplace flexibility – you choose between remote, hybrid or in-office.
•Company paid employee medical, dental and vision
•Competitive salary and success sharing bonus
•Flexible vacation with no cap, plus sick time and holidays
•An entrepreneurial culture that won’t limit you to a job description
•Being listened to, valued, appreciated -- and having your contributions rewarded
•Enjoying your work each day with a great group of people
Apply TODAY!

About Quest Analytics
For more than 30 years, we’ve been improving provider network management one groundbreaking innovation at a time. 95% of America’s health plans use our tools, including the eight largest in the nation. Achieve your personal quest to build a great career here. 
Visa sponsorship is not available at this time.
Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment. 
Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. We are not currently working with additional outside agencies at this time.