Email Marketing Coordinator

Bengaluru
Marketing /
Full-time /
Hybrid

Responsibilites:

    • Facilitate email & SMS campaign production from approved design to coding and set up of campaigns in our email provider (5-10 campaigns per week to different customer segments)
    • Execute QA on email & SMS campaigns to ensure a seamless experience for the user from opening the email all the way to the page they land on when they click
    • Assist in setting up email & SMS automations and a/b tests for our pre- and post-purchase flows
    • Report on winning variations from a/b tests and log results for presentation in our weekly company and department all-hands meetings
    • Monitor and troubleshoot email deliverability issues with ISP’s (gmail, hotmail, yahoo, etc.)
    • Research and present monthly roundups of competitive intelligence, including email campaigns, SMS campaigns, pop up offers, and preference centers to inform our strategies and help with campaign and experiment ideation
    • Assist with various other tasks related to retention strategy and execution

Skills required:

    • Experience with email marketing platforms
    • Experience working with dynamic HTML email templates
    • Experience coding emails in HTML, CSS & AMP
    • Understanding of creative best practices for email design and copy
    • Detail oriented and able to spot even the smallest anomalies or mistakes
    • Analytical and data driven with demonstrated ability to work with large data sets
    • Ability to manage competing priorities and requests while maintaining excellent relationships
    • Ecommerce experience highly preferred
    • Experience with SMS platforms highly preferred