Senior Site Reliability Engineer - Denver, CO

Denver, CO /
Technical Infrastructure – SRE /
Full-time
About Quizlet:
Help us build the AI-powered tutor that helps anyone learn anything.
Inspired by our belief that anyone can learn anything and powered by our own curiosity, we build the smartest tools we can imagine to help students learn. Quizlet is a personalized learning platform allowing students to create study questions, activities, and games or to access study sets created by teachers and other learners. Two-thirds of U.S. high school students and half of all college students the 1.5 billion students around the world already use Quizlet with 50 million students studying with us each month. , 2 million more sign up each month, and we’re on track to become the undisputed leader in user-generated learning content, at the scale of YouTube. 

Now we’re building an AI-powered tutor that adapts and improves the more you use it. To serve our global community of learners, our teams tackle lofty technical challenges and design for use cases across cultures and languages. We work hard, act like owners, and collaborate every chance we get. We’re energized by the potential to power more learners and by the new lessons, we learn every day. 
With offices in major cities around the world and ambitious plans for expansion, we remain grounded in our commitment to our mission of learning. We’re looking for new team members who crave a challenge and want to help us continue amplifying our impact. If you’d like to learn more, reach out at careers@quizlet.com or visit our careers page
Check Out The Blog!

Want to be a go-to person for site reliability on the most-used learning platform in the U.S.? Want to work on a service that is rapidly scaling and relied upon by millions of students and teachers worldwide? 

Quizlet is an indispensable utility used daily by millions of students and teachers around the globe. If our site goes down, even just for a few minutes, the pain is felt intensely. Speed is crucial, and downtime is not an option as we grow — during the school year, we are in the top 20 most-visited websites in the U.S. These are challenges you will face on day one at Quizlet.

What you'll do

    • Engage with service owners to improve the entire service lifecycle — from inception and design, through deployment, operation, maintenance, and sunset.
    • Help service owners drive their services through the service lifecycle through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
    • Help service owners maintain their services once they are live by measuring and monitoring availability, latency, and overall system health.
    • Help scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
    • Practice and evangelize sustainable incident response and blameless postmortems.

What we are looking for

    • Experience in designing, analyzing and troubleshooting distributed systems serving production traffic.
    • Experience with algorithmic thinking, data structures, and software complexity.
    • Experience in writing scripts in one or more languages such as Python or Go as well as $SHELL.
    • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
    • Ability and desire to debug and optimize code and automate routine tasks.
    • Experience with on-call duty, know why it’s hard, work to improve it, and make it so well documented that every engineer wants to be on rotation.
    • {Passion|Interest|Experience} with automation of code testing and deployment through the use of containers.
Benefits and perks:
-Collaborate with your manager and team to create a schedule that ensures a high level of productivity (creating that ideal work/life balance)
-We offer 20 days of paid vacation (and we expect you to take them)
-We’ll provide you with a laptop and monitor you’d like to go with itInclusive, top-notch benefits available to all fulltime Quizleters


Next steps:
Curious about our interview process? 
-Meet with Recruiter
-Meet with Hiring Manager
-Meet with Potential Colleagues and Leadership

We strive to make everyone feel comfortable and welcome! 
We work to create a holistic interview process, where both Quizlet and candidates have an opportunity to view what it would be like to work together, in exploring a mutually beneficial partnership.
We provide a transparent setting, that gives a comprehensive view of who we are!  


In Closing:
We hope you are excited about everything you read so far. We highly encourage you to apply for this position, even if you feel you do not meet all the requirements. Quizlet is always looking for amazing folks that believe in our mission and can contribute to our team in various ways - not merely candidates that fit a certain mold.
We have a bias for action, take initiative, and hustle to deliver results. We make informed decisions whenever possible but are unafraid to take calculated risks on great ideas to promote learning. We embrace challenges and see effort as the path to mastery. We’re constantly seeking opportunities to learn and we embrace curiosity. Quality matters at Quizlet, and we hold the bar high on everything we do.
 
We treat each other with honesty and respect, encourage vigorous debate, and seek critical feedback. We value diversity, humility, transparency, and collaboration as the best paths to our success — as individuals, as a team, and as a company.

Quizlet’s success as an online learning community depends on a strong commitment to diversity, equity, and inclusion. We are actively working to build a team that is representative of the diverse communities we serve, and an open, inclusive work environment where all employees can thrive. As an equal opportunity employer and a tech company committed to societal change, we welcome applicants from all backgrounds. Women, people of color, members of the LGBTQ+ community, individuals with disabilities, and veterans are strongly encouraged to apply. Come join us!


To All Recruiters and Placement Agencies:
At this time Quizlet does not accept unsolicited agency resumes and/or profiles. 
Please do not forward unsolicited agency resumes to our website or to any Quizlet employee. Quizlet will not pay fees to any third-party agency or firm nor will it be responsible for any agency fees associated with unsolicited resumes. All unsolicited resumes received will be considered the property of Quizlet.