Job Opportunity : Data Engineer

India - Gurgaon
Public Cloud - Offerings and Delivery – Cloud Data Services /
Full - Time /
Hybrid
About the Role We are looking for a Data Engineer – Enterprise Data Support who will play a critical role in ensuring smooth operations across enterprise data platforms. This role requires strong communication, stakeholder management, and problem-solving skills to simplify complex issues, manage data-related incidents, and collaborate with technical teams for long-term solutions.

Key Responsibilities

    • Monitor, manage, and resolve Jira tickets related to enterprise and reference data issues.
    • Conduct initial triage of issues, assess severity/urgency, and assign to the right teams.
    • Collaborate with cross-functional teams to resolve problems.
    • Provide regular stakeholder communication and updates on issue resolution.
    • Document troubleshooting steps and build a knowledge base for recurring problems.
    • Work with L3/engineering teams on root cause analysis and long-term fixes.
    • Support data integrity, governance, and accuracy across systems.
    • Participate in recurring operational review meetings and progress updates.

Qualifications

    • Bachelor’s degree in Information Technology, Computer Science, Finance, or related field.
    • 5–7 years of experience in data engineering, data operations, or enterprise data support.
    • Strong knowledge of data management concepts and data troubleshooting.
    • Familiarity with Jira or other ticketing systems.
    • Excellent communication and documentation skills.
    • Ability to manage multiple stakeholders and priorities in a fast-paced environment.
    • Exposure to BI/analytics platforms (e.g., MicroStrategy) is a plus.
    • Experience with ThinkFolio, Aladdin, or similar platforms is advantageous. 

Desired Attributes

    • Proactive, resourceful, and able to simplify complex problems.
    • Strong analytical and critical thinking skills.
    • Customer-focused, with strong interpersonal skills.
    • Ability to adapt and learn quickly in a dynamic environment.