Rackspace is seeking a Private Cloud Associate Presales Project Manager (L-1/L2) to join our rapidly growing Private Cloud team. The role will be responsible for supporting presales engagements.

 

The successful candidate will be working with multiple stakeholders like Rackspace customers, Presale Solution architects, Sales, Professional Services, Project Managers,  Pricing Team, Elastic Engineers, and GTO team to create detailed SOW,  Proposals and Presentations to serve our potential and existing customers requiring assistance in the transformation of IT Services, OS Upgrades, Migrations, Pen Testing and other new Micro projects that will be launched in future. The ability to understand customer requirements and outcomes and translate these into proposals and executable Statement of Work (SOW) documents which suitably detail the prerequisites, technical scope, pricing, assumptions, dependencies, timelines, and fees, and are key parts of this role.

 

 

Key Accountabilities:

·       Engage with Rackspace sales teams and Solution Architects to lead on Private Cloud presales engagements from requirements gathering, and scoping through to proposal development, pricing, SOW authoring, and contract closing.

·       Support presales efforts and deliver proposals, RFP/RFI responses, Statements of Work (SoW) inclusive of overview, scope, duration, activities, assumptions deliverables, resources, mitigation of shared risk, terms and conditions, assumptions, pricing, and executive summaries. 

·       Contribute to the central development of the Private Cloud presales capability through the development of reusable IP and collateral to standardise and accelerate the pitching and closing of Professional Services sales opportunities.

·       Advocate and actively promote the inclusion and positioning of professional services into wider sales engagements across enterprise and mid-market segments. Identify, address, or create countermeasures to increase the adoption of private cloud services as a sales technique to gain customer trust.

·       Maintain and keep accurate management information in systems of record such as Salesforce and Financial Force PSA tools. 

·       Collaborate with supporting functions such as Commercial & Business Operations, Legal, and Product Development to drive standards and repeatability.

·       Collaborate with Sales pursuit teams, Delivery teams & Project Managers, Technical Consultants, Solutions Architects, Partners, and extended cross-functional teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risks requiring resolution or mitigation.

·       Utilise and improve commercial modelling tools in the effort of delivering a sound commercial and technical proposal inclusive of managed services and professional services as the means to help customers realize the value of Rackspace.

·       Review client contracts, and prepare appropriate and pragmatic commentary/mark-up in support of Regional PS Business leaders where needed.

·       Support the commercialization of packaged services including contribution to SOW templates and financial models.

 

 

 

·       Must have worked in a Technology company with at least 3+years of experience with the above skill set

·       Background in understanding commercial & pricing principles, including revenue, margin, the commercialisation of risk and associated levers pertinent to Services sales & negotiation.

·       Background in Presales or sales or services with an understanding of current IT & digital transformation market and client requirements.

·       Background in understanding project & programme delivery, including various commercial models and delivery modes including Fixed Fee / Outcome projects vs Time & Materials / Time & Expenses engagements

·       Working knowledge of commercial constructs, contracts, and SOW creation.

·       Understanding of managed services and professional services sales cycles

·       Strong communication skills, including presentation skills

·       Ability to handle multiple projects simultaneously, prioritizing workloads to meet competing deadlines, and make appropriate decisions considering the relative costs and benefits of potential actions. 

·       The successful candidate will be dynamic, energetic, adaptable, and able to successfully collaborate and manage a diverse group of stakeholders across the business.

·        Excellent spoken & written English skills for proposal and SOW development and pitching.

 

·       Knowledge of Waterfall & Prince2 delivery vs Scrum & Agile delivery

·       Working knowledge of Cloud platforms and providers and offerings including VMware, OpenStack and other private Cloud Solutions.

·       Deep understanding of Programme and Project Management methodologies, deep understanding of Project Management, IT Service Management, and Service Delivery

·       Customer-centric skills with the ability to evaluate and enhance customer experience flows/journeys.

·       Strong commercial awareness and background in measuring and driving ROI.

 

·       Attainment of Private cloud sales targets & successful closing of SOW

·       Private Cloud Sales Targets pipeline coverage

·       High NPS scores on customer engagements for your team from Customers and other Rackers.

·       360-degree feedback from peers & sales

·       Interaction and contribution to extended peers and cross-functional teams.

·       Improving the quality of SOW and creating new standards and process

 

 

Note: Preference would be given to the candidates based in Bangalore or the southern region & Delhi/GGN (HO in Delhi) since 90% of the team is based in Bangalore and being present locally would help you to attend in-person team events and fun budgets and be ready when Rackspace switches to hybrid working.

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

 

 

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.