Microsoft COE Leader – Public Cloud

United States - Remote
Public Cloud - Offerings and Delivery – Cloud Application Services /
Full - Time /
Rackspace is looking for a leader to lead the Microsoft technology vision for the Platform and Application service line for Public Cloud business. This role would be guiding a team of talented architects in leading the technical vision and technical delivery for entire platform and application service line focused on Microsoft Technologies. This role would be responsible for Highest point of escalation for all Technical Issues, Customer Management on Technical delivery, Establish Relationship with Technology counterparts from the customer side for top 50 customers, Mentor – l4/l5/Architects, Create Assets and processes from Technology perspective e.g., Runbook, SOP, KB etc., Decide tool strategy and implement it and, Innovation and Thought leadership.
The Principal Architect would be the Technology Face for Microsoft Technologies

Key Responsibilities

    • Build the Microsoft technology vision for platform and application Service Line for Public Cloud
    • Work with customer and analysts to continuously update Rackspace technical positioning and remaining ahead of the curve for Microsoft Technologies.
    • Lead the team to build assets and process to deliver engagement in a consistent manner.
    • Create tool and automation strategy for Microsoft Platform.
    • Responsible for identifying and developing joint technical solutions with Microsoft.
    • Responsible for running the Technical Quality Assurance function for all Presales and Post Sales Engagements for Microsoft.
    • Responsible for delivery quality of complex Microsoft engagements.
    • Establish relationship with technical stakeholders of customer organizations.
    • Representing Rackspace in Microsoft technical forums and events.
    • Lead large and strategic pursuits using cutting edge technology.
    • Responsible for creating repository of reusable assets for delivery.
    • Create pricing and effort benchmarks over a period.
    • Ensures standard processes and tools are used across teams for delivering Microsoft Engagements.
    • Create Improvement plans and drive higher efficiencies.
    • Collaborates with other teams to evaluate projects for technical feasibility and reasonableness.
    • Defines and distributes team goals. Ensures team operates within a defined set of standard operating procedures (SOPs).
    • Reviews team documentation to identify trends, risks, and actions requiring intervention or escalation.
    • Ensures timely resolution of escalated problems.
    • Ensures effective communication between direct reports and other functional units.
    • Coaches and develops the community of technical architects.
    • Creates weekly and monthly reports on delivery status and updates leadership.


    • 15 years of experience as Microsoft Enterprise architecture – Must
    • Solid understanding of Microsoft Azure, Paas and SaaS services
    • 10 years + leading Technology Office/COE, Solution Architect Team (20+) in Hyperscaler, large Consulting and Services organizations ($5B+) - Must
    • 10+ years of experience in solutioning Platform, Infra, Cloud services – Must
    • Experience in Applications would be a plus.
    • 10+ years experience as Solution Architect in top Consulting or Services organization
    • Strong technical knowledge in both professional and managed services - Must
    • Excellent understanding of Public Cloud services across Microsoft Platform
    • Good business acumen
    • Excellent attention to detail.
    • Excellent creative problem-solving abilities, coupled with a desire to take on responsibility.
    • Strong attention to detail.
    • Strong communication skills: verbal, written, interpersonal, and presentation.
    • Excellent time management, decision-making, and organization skills.
    • Ability to develop and communicate individual goals and executable tasks based on functional and strategic goals and objectives.


    • Bachelor’s degree in business or computer Science; may also have post-graduate education or training.


    • AWS, Azure, GCP Certifications
    • TOGAF or any other Enterprise Architect Certifications
    • PMP or Prince 2 would be plus.

Physical Demands

    • General office environment: no special physical demands required.
    • May require long periods of sitting and viewing a computer monitor.


    • As per business needs and requirements


    • Candidates must be legally allowed to work with any employer
The following information is required by the Colorado Equal Pay Transparency Act and the New York City Pay Transparency Act. This applies only to individuals working in the state of Colorado or in New York City. 

The anticipated starting pay range of Colorado and New York City applicants for this role is $ 187,200 - $ 299,300 for CO and $ 198,500 - $ 317,300 for NYC.  

Based on eligibility, compensation for the role may include variable compensation in the form of bonus, commissions, or other discretionary payments.

These discretionary payments are based on company and/or individual performance, and may change at any time.

Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. 

Information on benefits offered is here.


About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.