Medical Assistant

New York /
Clinical /
Full-time
We are looking for a kind and friendly Medical Assistant to represent Radish and provide top-notch primary care for our patients to see when they use our service. You will be seeing patients virtually and in person, assisting in telehealth appointments for primary care services and Covid-19 management, as well as occasional in-person clinics. 

Job Responsibilities

    • Utilize Electronic Medical Records (EMR) for check-in/check-out processes, including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and having the patient complete any paperwork associated with the visit. 
    • Facilitate patient flow by notifying the provider of patients' arrival, delays, or backlogs and communicating with other staff and/or patients as necessary. 
    • Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment.
    • Perform screening and measuring procedures, which include but are not limited to, height, weight, blood pressure, pulse, temperature, EKG.
    • Obtain previous test results from outside labs.
    • Prepare rooms after each patient and for specific procedures as needed.
    • Assures that all dated material is kept current and disposes of outdated supplies.
    • Representing Radish Health in a professional manner and treating all patients and fellow employees in a courteous and cooperative manner.
    • Assists with training of new Medical Assistants. May perform administrative responsibilities as needed.
    • Create and update telephone encounters when reporting and responding to patients' medical concerns and requests; forward to appropriate staff and medical providers.
    • ​​Build and reinforce the Radish Health brand with patients. 
    • Build strong relationships with cross-functional teams, both externally and within Radish health.

Job Requirements

    • Working knowledge of medical terminology.
    • Demonstrated ability to perform dosage calculations and measurement conversions.
    • Computer efficiency in word and excel.
    • Spanish speaker is a plus.
    • 2-3 years Medical Assistant experience OR Graduate of Medical Assistant program Required.
    • High school diploma/GED.
    • Must have exceptional customer service and telephone etiquette.
    • Must have the ability to maintain effective and organized systems to ensure timely patient flow.
    • Must have computer and/or EMR experience.
    • Proof of covid-19 vaccination required before hiring.
About Radish Health

At Radish, we believe in healthcare that works as hard as you do. By combining modern technology and medicine, we can give your employees world-class healthcare when and where they want it. By assessing health risks, monitoring staff, and telehealth interventions, Radish helps keep employees healthy and productive by providing primary care services and reducing outbreaks of viruses such as Covid-19, seasonal flu, and colds.

Radish was established in 2019 with the mission of improving employee health and lowering costs for employers. Since then, we have worked with several NY area companies to provide on-site and telehealth services. Additionally, we are working with multiple local governments to reduce the spread of Covid-19 in their employee populations. We are rapidly growing and funded by notable venture funds.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.