Client Delivery Manager Australia

Melbourne
Delivery
Full-time
About this awesome role
As a Delivery Manager you’ll be responsible for taking charities through our Delivery
process of Strategy, Design, Quality Assurance, Training, Content Population and
Go Live.
You’ll manage your portfolio of clients, prioritising and supporting them as and when
they need it. We have a great team and you’ll be trained and supported as you learn
the process and the platform.
The company is growing at a fantastic pace and you may the opportunity to
progress, once you have proven yourself, into becoming the Delivery Lead for the
Australia office.
Who we're looking for
We are looking for intelligent, resourceful, caring people who genuinely care about
the charity sector and these may come from many backgrounds.
The ideal candidate, however, will have the following traits and experience:
● You’re great at multitasking and prioritising in a fast paced environment
● You have experience of working on multiple projects in parallel
● You’re experienced in managing multiple internal and external stakeholders
● You have great organisational skills and you’re a proven achiever who can get
things done autonomously
● You have excellent communication skills, both verbal and written and the ability
to apply different styles to different situations
● You’re proactive, with strong problem solving and analytical skills
● You have the ability to explain technical solutions to non-technical individuals
● You have great attention to detail
● You want to grow and work in a dynamic environment, you have an ambitious
and self-motivated attitude that will allow you to contribute to the
entrepreneurial approach of our new office

About us

Raising IT (currently rebranding as Joyful) is transforming the way the not-for-profit sector market themselves to increase their income and impact. We’re the largest provider of charity web tools, working with over 500 amazing clients such as Street League, Lepra and Hubbub. We're now launching in new international markets with the first being Australia and we'll be establishing a new office in Melbourne!

We’re a rare breed of company that combines making a massive difference to important causes with being an exciting fast-growth tech company. We’re looking for people to join our caring and passionate team to come on our journey of building a world-changing, world-class company.

Why we should work together

We’re solving a big problem. The nonprofit sector is a multi trillion dollar industry that spends a great deal on old school marketing approaches. We’re working to create systemic change so that more money can be directed to the vital front-line services charities provide.

We’ve grown quickly to become the market leader in the UK, and are uniquely positioned to continue our rapid expansion in Australia. We have all the benefits that come with working at a dynamic tech start-up. We're establishing a great Melbourne CBS location, a vibrant workplace with regular socials, a relaxed and caring atmosphere that puts our staff first and most importantly a knowledge that every day you’re working to make a big difference to important causes we care about.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.