Staff Product Designer

[CO] Bogotá /
Engineering & Product – Product and Project management /
Employee Full time
YOUR NEXT STEP IS AT RAPPI!

Rappi is one of the first Latin American unicorns and a start-up that continues to focus on growing and making life easier for our users. As a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the Latin American continent.

¡Hey, keep it in mind that Rappi is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age, disability or background. You'll be most welcome here!

Role Objective

    • Staff Product Designers at Rappi are leaders within the Design organization and Tech overall, leading projects and teams across our product areas. They assume responsibility for the design quality of all of our products, and our processes on the team, and actively mentor and coach other Designers. You will ensure that all elements of the user experience are optimized to enhance the understanding, message, and solution you want to deliver in both the digital and physical world journey. We are looking for people who are passionate about providing creative and adaptable solutions to our user’s problems, keeping up with best practices and emerging trends in tech and delivery products.
    • You’ll not only work within the Product Design Team but also with the Product team to define the direction, experience, and strategies for our products. With your fellow designers, you’ll develop and expand product design systems and design frameworks in a highly collaborative environment where everyone’s input is valued.

    • Restaurants Team
    • If you always wanted to learn how a restaurant works behind the scenes, then this is the right team for you! Our team provides tools that enable restaurants to control their integration with Rappi and also manage their incoming orders with an obsessive focus on operational excellence. You’ll have the opportunity to research restaurants of all sizes, from small businesses to renowned brands, and for a variety of users like cashiers, supervisors, or business owners.
    • The great thing about working in this team is that it's full of talented and creative people. We learn something new from our colleagues every day.
    • This team is not afraid of the challenge and is obsessed with creating the best experience for our different users, using user-centric approaches to learn their needs, and being in constant communication with Product and Tech.
    • Our environment is built on trust, inclusiveness, and constructive and constant feedback. We love to share and discuss topics that help us level up our work every day.

Main Responsibilities

    • Collaborate with other designers, developers, product managers, and users to design simple, elegant flows, and interfaces that help solve complex user problems.
    • Excellent communication and storytelling skills; you have the ability to help your team and stakeholders understand the “why” behind your design rationale.
    • Lead design projects across the entire product lifecycle and multiple product launches.
    • You set the vision for the user experience and create the space for others to collaborate.
    • Evaluate the success of existing products and features, and develop designs to support business objectives.
    • Work along with other designers and product managers to facilitate usability tests and other types of research.
    • Anticipate our customers and business needs, advocate for our users, and ensure that the final design surprises and delights them.
    • Help maintain our internal style guide, develop style guides for other products or sub-brands and continually raise our bar for quality.
    • Craft product experiences that seamlessly bridge multiple touchpoints, from desktop to mobile interfaces.
    • Ship, measure and improve your designs based on quantitative and qualitative feedback.

    • Main Responsibilities
    • Collaborate with other designers, developers, product managers, and users to design simple, elegant flows, and interfaces that help solve complex user problems.
    • Excellent communication and storytelling skills; you have the ability to help your team and stakeholders understand the “why” behind your design rationale.
    • Lead design projects across the entire product lifecycle and multiple product launches.
    • You set the vision for the user experience and create the space for others to collaborate.
    • Evaluate the success of existing products and features, and develop designs to support business objectives.
    • Work along with other designers and product managers to facilitate usability tests and other types of research.
    • Anticipate our customers and business needs, advocate for our users, and ensure that the final design surprises and delights them.
    • Help maintain our internal style guide, develop style guides for other products or sub-brands and continually raise our bar for quality.
    • Craft product experiences that seamlessly bridge multiple touchpoints, from desktop to mobile interfaces.
    • Ship, measure and improve your designs based on quantitative and qualitative feedback.

    • Secondary responsibilities:
    • Design and validate the products and content locally in each of the countries where Rappi is located.
    • Accompany and help the user researcher to design and execute field research with users.
    • Continually research for new and better ways to create experiences, interactions, and art that will attract attention and deliver that satisfaction of achievement with the digital products you design.

Key Requirements

    • We're looking for Designers with a minimum of 6+ years of relevant experience, preferably in the product design or UX design field.
    • You’re able to rapidly ideate and iterate in a fluid startup environment.
    • You are comfortable with ambiguity and have shown an ability to bring clarity and structure to a complex system or user experience challenge.
    • Mobile-first mindset;
    • English Language Skills: Mid to High Level (Be able to keep a conversation with native speakers). Spanish Mid to High Level (Be able to keep up with native speakers)
    • Portfolio demonstrating complete mastery in the development of web and mobile interfaces.

Desired Requirements

    • Design and validate the products and content locally in each of the countries where Rappi is located.
    • Continually research for new and better ways to create experiences, interactions, art that will attract attention and deliver that satisfaction of achievement with the digital products you design.
    • Adapt and innovate research methods to meet product needs by delivering high-quality insights in a fast-paced work environment.